Children's Service Coordinator

Monadnock Developmental Services, Inc.; Keene (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Monadnock Developmental Services, Inc. seeks a Children’s Service Coordinator to assist families in accessing community services and supports, empowering them to exercise rights and powers.

The role involves collaborating with families, crisis guidance, connecting with resources, maintaining confidential records, and representing the agency at meetings; strong communication, conflict resolution, and familiarity with education laws are essential.

Qualifications

• High school graduate or equivalent; Bachelor's degree or 3-4 years' experience in Human Services.
• Ability to communicate effectively; orally and in writing.
• Knowledge and practice of conflict resolution and facilitation of meetings.
• Ability to maintain professional limits and boundaries.
• Skilled in computer applications and accurate data entry.
• Knowledge of special education laws.

Responsibilities

• Collaborate with families to identify and assess needs.
• Provide direction to families in times of crisis.
• Encourage families to acquire skills to meet family needs.
• Inform families of family support options and connect with resources.
• Keeps informed of state laws and regulations.
• Develops department procedures within agency and state guidelines.
• Keeps informed of community resources to support families and answer questions.
• Maintains children's files to meet regulatory requirements and compliance.
• Ensures absolute confidentiality with respect to information records.
• Represents the agency and services at state and local conferences and meetings.
• Attends at minimum two Family Council Events per calendar year

Skills

Communication skills

Conflict resolution

Meeting facilitation

Data entry

Computer literacy

Education

Bachelor's degree or higher in Human Services

High school diploma or equivalent

Job description

Title: Children's Service Coordinator

Date: September 28, 2026

Reports To: Director of Children's Services

Summary

Children's Service coordinators serve as a resource to assist, advise, and inform families to access available community services and supports. Support is provided in a manner that enables families to realize their own powers and rights.

Essential Functions

• Collaborate with families to identify and assess their needs
• Provide direction to families in times of crisis.
• Encourage families to acquire the skills, knowledge, and abilities necessary to meet the needs of the entire family.
• Inform families of family support options and connect families with area agency and community resources as needed i.e. respite and trainings.
• Keeps informed of state laws and regulations.
• Develops department procedures within agency and state guidelines.
• Keeps informed of community resources to better support families and answer questions.
• Maintains children's files to meet regulatory requirements and compliance with program.
• Ensures absolute confidentiality with respect to information records concerning families and children.
• Represents the agency and services as a spokesperson at state and local conferences and meetings
• Attends, at minimum, two Family Council Events per calendar year

Skills/Education

High school graduate or equivalent. Bachelor's degree or minimum 3-4 years' experience in Human Services, indicating increasing responsibilities including supervisory experience.

Ability to communicate effectively; orally and in writing.

Knowledge and practice of conflict resolution and facilitation of meetings.

Ability to maintain professional limits and boundaries

Skilled in computer applications and accurate data entry.

Knowledge of special education laws.

WORKING CONDITIONS

Work schedule is usual office hours: Monday through Friday (8:30am-4:30pm), with flexibility to accommodate individuals served, their family, and agency schedules/events. Must be physically able to access family homes, community buildings, and program sites with or without accommodations.