Children's Long-Term Support - Human Services Professional I - Lead (Program Specialist)

Rock County, WI; Janesville (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Rock County is seeking a CLTS Program Specialist to manage intake, assess eligibility for children, and coordinate services across multiple systems. You will document in Avatar and collaborate with case managers, SSCs, and community partners to ensure timely access to supports.

The role emphasizes crisis response, risk assessment, and ongoing follow-up with families, within a county-wide service framework. A valid driver’s license is required.

Qualifications

• Bachelor's degree in counseling, social work, psychology, or human services.
• Social Work Certification preferred.
• Minimum 2 years of CLTS experience and in good standing with the agency.
• Certified in the Children's Long Term Care Functional Screen.
• Must possess and maintain a valid driver's license and auto insurance.

Responsibilities

• Conduct functional screens and assessments for children.
• Complete/Update Functional Screens; document in Avatar and case files.
• Provide advocacy and coordinate with partners for safe, holistic care.
• Respond to crisis needs and manage safety concerns for families.

Skills

Intake & eligibility

Crisis response & risk assessment

Case management collaboration

Communication skills

Travel to county locations

Education

Bachelor's degree in counseling, social work, psychology, or human services

Social Work Certification preferred

Tools

Avatar

Microsoft Word

Microsoft Excel

Job description

The Children's Long Term Support (CLTS) Program Specialist is responsible for completing intake and calculating eligibility for children who are referred to the CLTS program, conduct outreach and assessments for eligible/potentially eligible children, and enter children into the Eligibility and Enrollment Streamlining System. This position is responsible for collaborating with multiple systems, internal partners, and community resources. Children's Long Term Support Case Managers or Support and Service Coordinators (SSC)

Support and promote the Mission, Vision and Guiding Principles of the Human Services Department. They perform in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers".

40% - Conduct functional screens and assessments for children. Collaborate with other Human Services Program to improve outcomes for children with disabilities who are in need of services. Provide information, assistance, outreach to families that contact the program for information.

• Complete/Update Functional Screens Follow waiver manual guidelines.
• Assessments on internal cases for children in out of home placements
• Connecting case management duties to provide services to children on the wait list and to utilize other supports and resources while they are waiting
• Monitor and evaluate health and safety needs of children and provide supports that will ameliorate those needs.
• Respond to client crisis needs to support the individual and families.
• Assess for suicidal/homicidal risk and make referrals as necessary.
• Discharge Planning
• Report Critical Incidents
• Provide Advocacy and ongoing evaluation of service providers
• Provide guidance to families on the continuum of care, transition process and guardianship process for transition age youth

20% - Complete required Case Management Documentation

• Functional and Financial Eligibility to the programs
• Document contacts with families and collateral partners.
• Document Critical Incidents and Restrictive Measures
• Document in Avatar all client related activity
• Completion of Third Party Administrator (TPA) authorizations

15% - Follow up with children that are in crisis as assigned by Supervisor(s) and/or Program Manager. Collaborates with internal and external partners to assure coordinated care and health/safety needs are being met during the intake/assessment process.

• Gathering and sharing information
• Supervision
• Make recommendations about variance requests
• Assist in the managing of waitlists (Letters to families, CCOP Application, Info to ADRC, Information Sharing as well as Surveys)

15% - Answer phones and emails daily and return phone calls timely. Provide information, assistance, outreach to families that contact the program for information.5% - Conduct quality assurance on Functional Screens and participate in the review panel for Not Functionally Eligible CLTS Functional Screens. Provide information to other case managers about screen questions.5% - All other duties as assigned.

• Understanding of cultural competence and working with diverse populations
• Ability to communicate effectively both orally and in writing
• Ability to work and make decisions independently
• Ability to engage children, youth, and families with risk factors for a mental health crisis, out of home placement, and court system involvement
• Ability to work in a fast paced, changing environment
• Ability to prioritize work duties and successfully meet deadlines as assigned
• Ability to travel throughout the county on a daily basis at times with personal vehicle
• Ability to have a flexible work schedule
• Knowledge of the Home and Community Based Waiver Manual
• Knowledge of County wide resources for children, youth, and families at risk
• Knowledge of evidenced based practices with children, youth, and families
• Knowledge of a variety of disabilities
• Knowledge of court systems and legal processes related to families
• Knowledge and ability to document and manage data in Microsoft Word, Excel, and Avatar

• Bachelor's Degree in counseling, social work, psychology, or human services related field
• Social Work Certification Preferred
• Experience with children, youth, and families involved in the child welfare, juvenile justice, mental health, physical disabilities, and/or developmental disabilities systems
• Demonstrates strong leadership skills and in-depth knowledge of CLTS
• Must have a minimum of 2 years of CLTS experience and be in good standing with the agency
• Certified in the Children's Long Term Care Functional Screen and experience conducting Children's Functional Screens
• Must possess and maintain a current unrestricted (not due to corrective lenses) driver's license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.

Equipment use:

• Ability to use a computer, computer keyboard, copy machine, and fax machine
• Ability to type notes daily and use computer programs such as Microsoft Word, Excel, and Avatar

Working Conditions:

• Ability to work in multiple locations including the office, client's home, and a variety of community locations.
• Valid Driver's License and insurance
• Available to work a flexible schedule including work into the evenings when needed to meet client needs
• Potential Exposure to physically or verbally abusive clients

Physical Elements:

• Ability to walk, stand, sit, and be active with children and youth