Human Services Professional

Calumet-County,-Wi; Chilton (WI); On-site; USD 46,000 - 58,000; Full time

Job summary

Calumet County's Children's Long Term Support team is expanding in 2027, adding two new positions to assess eligibility and coordinate supports for children and families. Under supervision, you will determine financial and functional eligibility and develop service plans to maximize a child's independence.

You will manage multiple providers, monitor progress, document records, and collaborate with families and other agencies.

Qualifications

• Bachelor's degree in Social Work or related field.
• At least two years of experience with long-term support clients.
• Ability to read, analyze, and interpret regulations and guidelines.
• Excellent written and verbal communication skills.

Responsibilities

• Complete individualized client needs assessment to determine eligibility.
• Develop and execute service plans and coordinate purchased services.
• Provide case management and connect families to community resources.
• Maintain case records and prepare reports.
• Provide crisis on-call duty and flexible scheduling.

Skills

Case management

Interpersonal communication

Critical thinking

Policy knowledge

Education

Bachelor's degree in Social Work

Tools

Client management systems

Spreadsheet

Word processing software

Job description

We are growing our Children's Long Term Support team in 2027 and adding two new positions!

Under the general direction of the CLTS/Birth to 3 Supervisor, assess and determine both financial and functional initial and ongoing program eligibility. Coordinate supports and services on-going to help the child maximize their independence as well as providing support to the family. Performs related duties as required.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

Completes an individualized client needs assessment on cases referred for services to determine initial and ongoing eligibility.

Service plan development and execution; develops outcomes, manages multiple providers to support outcomes, and monitors progress towards meeting outcomes, and completes authorizations for purchased services and/or supports.

Provides case management and coordinative services to assist clients in gaining and retaining access to services necessary to maximize their level of functioning. Shares community resources.

Works closely with immediate family members of the client to assist them in understanding, accepting and implementing the service plan for the client.

Promotes child’s health, safety and welfare in the home and community.

Cross-system coordination; advocacy/collaboration for coordination with other services and resources. Refers or coordinates client case plan with other agencies providing services to meet client needs.

Assists other Agency staff in determining appropriateness of specialized services to supplement a client case plan.

Will work to locate and assists in the development, recruitment, licensing or certification of resources necessary to implement case plans, as needed.

May follow up on court-ordered services, if needed.

Assists in short- and long-range planning, developing and identifying needed resources for long-term support populations.

Provides community education/consultation/intervention regarding Department services.May develop ideas and create educational posts for social media.

Transitional support: discusses legal authority changes when turning 18 and assists in the transitioning to adult programming, as needed.

Maintains case records containing pertinent, accurate and current information; prepares correspondence, reports and other records as required.

Shall be assigned to perform crisis on-call duty.

Works a flexible schedule to meet the needs of the families.

It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties an employee maybe required to perform.The examples are merely indicative, not restrictive.

Supervisory Responsibilities

Provides direction to professional and para-professional staff.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree in Social Work or a related human services field. At least two years of experience in providing to long-term support clients; or an equivalent of combination of education and experience.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, consumers, and the general public. Ability to communicate tactfully, clearly, concisely, and accurately with clients.

Mathematical Skills

Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical problems and crises and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have knowledge of client management systems; Internet; spreadsheet and word processing software.

Certificates, Licenses, Registrations

Access to reliable transportation.

Other Skills and Abilities

Ability to exercise judgment and discretion in the application and interpretation of Department policies and regulations.

Knowledge of human growth and behavior; specific range of treatment modalities peculiar to the professional specialty area of the employee; social casework principles and methods; and community based human services delivery system and resources available in the community. Ability to satisfactorily perform the following functions or demonstrate the following skills including: establish a therapeutic relationship with clients; make independent decisions; establish and maintain effective working relationships with clients, co-workers and other agencies and the public; and provide complex services in accordance with principles common to the specialty of the employee. Ability to apply laws of confidentiality appropriately. Demonstrates the ability to interpret, support and uphold the standards, ethics and boundaries of the social work profession.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit and use hands to finger, handle, or feel. The employee is occasionally required to walk and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.