Children’s Client Services Manager

Copper Country Mental Health; Houghton (MI); On-site; USD 49,000 - 82,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, vision coverage

Retirement plan

Paid time off

Life and disability insurance

Job summary

Copper Country Community Mental Health in Houghton, Michigan is hiring a full-time Children’s Client Services Manager to work with children, families, supervisors, clinical staff, and community partners in a collaborative, mission-driven environment.

You will provide case management, complete assessments, develop and guide service plans, monitor progress, respond to urgent needs with compassion and professionalism, and maintain accurate confidential records in a supportive team.

Qualifications

• Bachelor’s Degree in Social Work, Psychology, or a Human Services field; experience working with children.

Responsibilities

• Provide case management services for children and families.
• Meet with children and families to assess needs, strengths, and goals.
• Develop individualized treatment plans and coordinate cross-disciplinary care.
• Monitor progress and adjust plans; celebrate improvements.
• Conduct emergency screenings and support families in crisis with compassion.
• Maintain accurate, confidential records of all activities.

Education

Bachelor’s Degree in Social Work, Psychology, or a Human Services field

Master’s degree

Job description

Copper Country Community Mental Health is hiring a full-time Children’s Client Services Manager in Houghton, Michigan. This role works closely with children, families, supervisors, clinical staff, and community partners—perfect for someone who enjoys being part of a collaborative, mission-driven environment.

WHAT WE OFFER.

• $48,695 – $82,191 annual starting salary based on qualifications.
• PLUS $5,000 sign-on bonus.
• Medical, dental, vision, and prescription drug coverage.
• Disability and life insurance.
• Retirement and deferred compensation plans.
• Paid time off.
• Full-time Monday – Friday position generally working 8am – 5pm.

WHAT YOUR DAYS LOOK LIKE.

• Support Children and Their Families. Provide case management services that help children and their support systems navigate challenges and access the care they need.
• Complete Assessments. Meet with children and families to understand their needs, strengths, and goals.
• Create and Guide Service Plans. Develop individualized treatment plans, coordinate care across disciplines, and make sure everyone involved has the support they need.
• Monitor Progress. Stay connected with families to assess how things are going, make adjustments when needed, and celebrate progress along the way.
• Respond When Urgent Needs Arise. Conduct emergency screenings and help families through difficult situations with compassion, calm, and professionalism.
• Maintain Accurate Records. Keep documentation organized, complete, and confidential to ensure high-quality care.

WHAT WE ARE LOOKING FOR.

• Bachelor’s Degree in Social Work, Psychology, or a Human Services field and experience working with children is required; Master’s degree a bonus.
• Eligibility for Michigan licensure and at least one year of experience in the mental health field is preferred.
• Someone dynamic, people-oriented, and comfortable working with many different personalities and situations.
• Strong communication and interpersonal skills—warmth, patience, and professionalism go a long way in this role.
• Valid driver’s license required.
• Able to pass a criminal background check.

Copper Country Community Mental Health is an equal opportunity employer.