Childcare Program Director

Insight Global; San Antonio (TX); On-site; USD 100,000 - 160,000; Full time

Job summary

Insight Global is seeking a senior operations leader to oversee licensed childcare programs for children and adolescents across multiple campuses. The role emphasizes strong governance, policy updates, and staff leadership to ensure high-quality services.

Responsibilities include ensuring compliance with state and federal standards, guiding budget planning, and coordinating with regulatory entities. The incumbent will drive program expansion planning while maintaining confidentiality and

Qualifications

• At least five years as director of a licensed childcare program or similar program for children/adolescents.
• Five years of progressive project or business management showing growth and success.
• Update and implement program policies and procedures to promote best practices.
• Supervise staff across campuses to maintain facilities and readiness for tours.
• Maintain 90%+ compliance with contracting entities and audits.
• Keep annual staff turnover below 10%.
• Communicate with program personnel, stakeholders, and regulatory bodies.
• Conduct periodic case reviews to ensure child welfare standards.
• Lead monthly/quarterly all-staff meetings.
• Analyze security risks to the region and report findings.

Skills

Program director experience

Administrative leadership

Project management

Policy implementation

Staff supervision

Contract compliance

Stakeholder communication

Budget planning

Job description

Required - At least five (5) years of experience as:

• The director of a licensed childcare program or similar program for children and adolescents; or
• Administrator of a large organization; or
• At least five (5) years of progressive project management or business management demonstrating advanced levels of growth and success
• Update and implement program policies and procedures to promote best practices.
• Supervise and support staff to maintain assigned campuses to ensure buildings, grounds and equipment are clean, in good working order, and ready for tour.
• Maintain 90% or better compliance with contracting entities, internal and external audits.
• Maintain annual staff turnover at less than 10%.
• Implement sound operational strategies that are in line with agency practice.
• Complete all notification and reporting requirements in accordance with state and federal contract and regulatory standards and requirements.
• Hire, train, supervise, review actions of and effectively communicate with program personnel assigned to this position.
• Conduct periodic case reviews to ensure that assessments and recommendations meet standard child welfare practices and program guidelines.
• Conduct monthly and quarterly all-staff meetings.
• Analyze the nature, severity, and frequency of security risks to the region.
• Effectively communicate with and between facility staff, children, federal staff, and legal representatives for services population.
• Monitor program data and report on activities and recommendations for stakeholders.
• Organize and participate in local and regional meetings with community entities in the region to address current and future issues affecting the program operations.
• Participate in service expansion planning, budget preparations and long and short-term planning for the program.
• Maintain confidentiality in all areas of child and program operations.
• Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, clients, and community members and complying with required dress code at all times.