Child & Youth Programs Operations Specialist

U.S. Department of the Navy; Patuxent Highland (MD); On-site; USD 36,000 - 60,000; Full time

Job summary

Navy Child and Youth Programs (CYP) is seeking an Operations Clerk to serve as a frontline representative and administrative liaison. You will manage waitlists, coordinate enrollment, oversee records, and collect parent fees across multiple CYP components in a center-based and facility-based setting.

The role emphasizes accurate recordkeeping, reporting, and strong interaction with families and program staff. Compliance with background checks and security requirements is required.

Qualifications

• Must satisfactorily complete all background checks for child care positions, including fingerprint checks.
• Must successfully pass the E-Verify employment verification check.
• Must pass a pre-employment physical, provide evidence of immunization, be free of all communicable diseases.
• Must be 18 years of age or older.
• Must successfully obtain and maintain appropriate security clearance as needed.
• Must be a U.S. citizen or hold 3 years of lawful U.S. residency.

Responsibilities

• Prepares and maintains assigned reports, correspondence, and statistical and financial data pertaining to components within the CYP (e.g., CDC, CDH, SAC, YP, R&R, USDA).
• Ensures child registration and enrollment paperwork is complete and current.
• Ensures that all USDA food program records are accurate, up-to-date and readily available.
• Reviews and submits completed paperwork for background checks.
• Maintains office files and records.
• Provides required information to requesting agencies that include but are not limited to Family Advocacy, Naval Investigative Services, Environment, Safety and Fire personnel, and USDA.
• Prepares necessary daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures they are submitted in a timely manner.
• Conducts research of records and follows up in order to resolve discrepancies and problems.
• Notifies supervisor of any discrepancies and informs supervisor of any issues/ problems that cannot be resolved.
• Provides front desk coverage, logs children in and out of the facility, and informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures.
• Assists with dissemination of information to CDH providers regarding training schedules, certification process, application status, and USDA reporting requirements.
• Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel when appropriate.
• Performs assigned resource and referral duties and assists in maintaining current waiting list.
• Collects fees and charges and records payments in accordance with proper procedures. Notifies supervisor of all delinquent payments.
• Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures.
• Responsible for monitoring all supplies and resources. Notifies supervisor of items that need to be ordered.
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
• Performs other duties as assigned.
• Must satisfactorily complete all background checks for child care positions, including fingerprint checks.

Job description

Navy Child and Youth Programs (CYP) is seeking an Operations Clerk to serve as a frontline representative and administrative liaison. You will manage waitlists, coordinate enrollment, oversee records, and collect parent fees across multiple CYP components in a center-based and facility-based setting.

The role emphasizes accurate recordkeeping, reporting, and strong interaction with families and program staff. Compliance with background checks and security requirements is required.