Child Welfare Utilization & Care Coordination Specialist

Children's Network of Hillsborough; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

The Children's Network of Hillsborough in Tampa, FL seeks a UM Specialist to act as a liaison among Case Management Organizations, DCF, and providers to identify service needs and ensure timely services for children and families.

The role focuses on managing allocated resources, coordinating referrals, and maintaining records, with in-office work and field-based activities requiring reliable transportation and occasional evenings or weekends.

Qualifications

• Bachelor’s degree from a four-year accredited college or university.
• Florida Child Welfare Certification is preferred.
• Strong organizational and problem-solving skills.

Responsibilities

• Prepare initial authorization of paid, purchased, and contracted services including Medicaid funded services.
• Serve as central point of contact for case managers referring children for assessments and services.
• Process referrals, authorizations, and maintain client records.

Skills

Microsoft Office

Communication

Typing 45 wpm

Confidentiality

Driver's license

Education

Bachelor’s degree

Florida Child Welfare Certification

Job description

The Children's Network of Hillsborough in Tampa, FL seeks a UM Specialist to act as a liaison among Case Management Organizations, DCF, and providers to identify service needs and ensure timely services for children and families.

The role focuses on managing allocated resources, coordinating referrals, and maintaining records, with in-office work and field-based activities requiring reliable transportation and occasional evenings or weekends.