Child Welfare Training & Certification Manager

WestCare Foundation, Inc.; Town of Florida, Northern (NY, KY); Hybrid; USD 63,000 - 77,000; Full time

Job summary

WestCare Foundation, Inc. is seeking a Training and Development Manager in Doral, FL.

The role focuses on developing and implementing training strategies to enhance case management staff quality and retention, while ensuring compliance with state and contractual requirements. You will oversee staff certification, coordinate training logistics, and maintain learning management systems to produce monthly retention reports and quarterly training updates.

Qualifications

• Bachelor’s degree in social work or related field is required.
• Two+ years in child welfare or human services roles preferred.
• Experience developing training strategies and programs.
• Knowledge of state requirements and contractual training mandates.
• Ability to oversee certification and ongoing training processes.

Responsibilities

• Develop and implement training strategies to improve staff quality and retention.
• Collaborate with Quality Improvement to identify training needs.
• Oversee staff certification, registrations, and training logistics.
• Maintain learning management systems and training records.
• Prepare required training reports and maintain compliance with state requirements.

Skills

Leadership

Communication

Problem-solving

Training design

Policy knowledge

Education

Bachelor’s degree in social work or related field

Tools

MS Office

LMS familiarity

FSFN/CCWIS knowledge

Job description

WestCare Foundation, Inc. is seeking a Training and Development Manager in Doral, FL.

The role focuses on developing and implementing training strategies to enhance case management staff quality and retention, while ensuring compliance with state and contractual requirements. You will oversee staff certification, coordinate training logistics, and maintain learning management systems to produce monthly retention reports and quarterly training updates.