Child Welfare Trainer

Health & Human Services; United States; Remote; USD 55,000 - 97,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation, sick, and parental/educ

Parental leave

Job summary

Health & Human Services in North Carolina seeks a Child Welfare Trainer to deliver legislatively mandated training for county DSS child welfare staff. The role provides structured learning, performance support, and coordination of training events statewide, with travel as needed and documentation of sessions.

The position emphasizes transfer‑of‑learning, policy guidance, and collaboration with other trainers, registrars, and community college staff.

Qualifications

• Master's degree in a discipline specific to the program with four years of experience in the area of assignment, including two years in a supervisory or consultative capacity.
• Bachelor's degree in a discipline specific to the program with six years of experience in the area of assignment, including two years in a supervisory or consultative capacity.
• Equivalent combination of education and experience may be accepted.

Responsibilities

• Train mandated child welfare curricula for county DSS staff across all program areas.
• Deliver structured learning experiences to promote participant performance improvement.
• Facilitate both small and large group learning environments for policy and practice.
• Implement transfer-of-learning strategies to apply training content in the field.
• Provide technical assistance to county DSS agencies by conveying policy expectations and guidance.
• Coordinate logistics for training events and ensure documentation and delivery of sessions.

Education

Master's degree in a discipline specific to the program

Bachelor's degree in a discipline specific to the program

Job description

Agency Dept of Health and Human Services Division Social Services Job Classification Title Human Services Program Consultant II (NS) Position Number 65024298 Grade NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Child Welfare Trainer position delivers legislatively mandated training to new and current county Department of Social Services (DSS) child welfare employees, covering all aspects of child welfare policy and practice. It provides structured learning, facilitates performance improvement, and supports participants through individual and group instructional methods. This role also offers technical assistance to county DSS agencies by conveying policy and practice expectations and maintaining collaborative working relationships. Additionally, the position partners with other trainers to plan, organize, and execute training events and coordinates training center activities to ensure the effective delivery and documentation of sessions.

Key Duties

• – Train mandated child welfare curricula for new and current DSS county child welfare staff across all program areas.
• – Deliver structured learning experiences that promote participant performance improvement.
• – Facilitate both small and large group learning environments to reinforce child welfare policy and practice.
• – Implement transfer‑of‑learning strategies to support application of training content in the field.
• – Provide technical assistance to county DSS agencies by conveying policy expectations, offering guidance, and maintaining open communication.
• – Partner with fellow trainers to plan, organize, and communicate all logistics before, during, and after each training event.
• – Ensure training facilities, equipment, materials, and participant resources are prepared and available for each session.
• – Coordinate training center activities by collaborating with trainers, registrars, and community college staff to support training delivery and documentation.
• – Complete travel, including overnight travel when required, to conduct training sessions statewide.

Salary Grade Range: $55,221.00 - $96,639.00 Recruitment Range: $55,221.00 - $70,927.00

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Fully Remote Work Option

About the Division of Social Services (DSS)

The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.

About the Child Welfare Services

Child Welfare Services offers a range of programs aimed at protecting children, strengthening families, and supporting safe, permanent homes. This includes Child Protective Services, Adoption & Foster Care, and Child Placement Services. It also provides community-based supports like Child Protection Teams, independent living for youth transitioning from care, and initiatives under federal acts such as the Family First Prevention Services Act. The division manages licensing, interstate coordination, pregnancy services, safe surrender of newborns, and specialized assistance for substance-affected infants—working closely with local and state agencies to ensure child safety and promote family stability.

Compensation and Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Minimum Education and Experience

Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity OR Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity OR An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.