Regional Child Welfare Well-Being Specialist

Health & Human Services; United States; Teletrabalho; USD 55 000 - 97 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid vacation

Paid parental leave

Retirement plans

Resumo da oferta

Health & Human Services seeks a Regional Child Welfare Well-Being Specialist to support FFPSA implementation across multiple counties. You will deliver technical assistance, training, and CQI support to county welfare programs while collaborating with prevention specialists and external partners.

The role emphasizes leadership in policy development, cross‑agency coordination, and ensuring compliance with federal and state regulations.

Qualificações

• Master's degree in a discipline specific to the program with four years of related experience, including two years in a supervisory or consultative capacity.
• Bachelor's degree in a discipline specific to the program with six years of related experience, including two years in a supervisory or consultative capacity
• An equivalent combination of education and experience.

Responsabilidades

• Lead regional implementation efforts by assisting county DSS offices in developing prevention service networks and effective referral pathways.
• Coordinate engagement with courts, private agencies, and other external partners to ensure active involvement in prevention system planning and implementation.
• Provide technical assistance through consultation, coaching, on-site and off-site support, and structured guidance to strengthen county prevention practices.
• Conduct CQI activities by reviewing case records, examining data and performance metrics, and supporting county efforts to improve outcomes for children and families.
• Facilitate regional training to enhance county understanding of prevention requirements, implementation standards, and best practices.

Conhecimentos

Child welfare policy

Technical assistance

Stakeholder coordination

Leadership

Change-management

Partnership development

Formação académica

Master's degree in relevant field

Bachelor's degree in relevant field

Descrição da oferta de emprego

Agency

Dept of Health and Human Services

Division

Social Services

Job Classification Title

Human Services Program Consultant II (NS)

Position Number

65032622

Grade

NC15

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Regional Child Welfare Well-Being Specialist supports statewide implementation of the Family First Prevention Services Act (FFPSA) by working directly with county child welfare agencies to build and sustain a comprehensive prevention system. It provides regional leadership in developing service networks, coordinating referral processes, and ensuring that implementation activities remain timely, fiscally sound, and aligned with the Department’s strategic direction for child welfare.

It delivers technical assistance, training, coaching, and Continuous Quality Improvement (CQI) support to county child welfare programs, while collaborating with prevention specialists, trainers, and subject matter experts to review and refine policies and practices that improve outcomes for children and families. The position also engages internal and external stakeholders to ensure meaningful participation in the design and implementation of the prevention system. When the State assumes administration of a county child welfare program under GS 108A 74, the specialist may temporarily function in a supervisory or administrative capacity to maintain program continuity.

The Regional Child Welfare Well-Being Specialist serves a multi‑county region and supports improved outcomes for children and families in compliance with federal regulations, North Carolina General Statutes, and Administrative Rules and policies.

Key Duties Include:

• Lead regional implementation efforts by assisting county DSS offices in developing prevention service networks and effective referral pathways.

• Coordinate engagement with courts, private agencies, and other external partners to ensure active involvement in prevention system planning and implementation.

• Deliver technical assistance through consultation, coaching, on‑site and off‑site support, and structured guidance to strengthen county prevention practices.

• Conduct CQI activities by reviewing case records, examining data and performance metrics, and supporting county efforts to improve outcomes for children and families.

• Facilitate regional training to enhance county understanding of prevention requirements, implementation standards, and best practices.

• Collaborate with prevention specialists, trainers, and subject‑matter experts to review, formulate, or revise policies and practices that improve system effectiveness.

• Participate in work groups with Division and Department staff and stakeholders to support policy development and system refinement.

• Provide technical and operational support to ensure county program alignment with federal regulations, North Carolina General Statutes, and administrative policies.

• Serve temporarily as a supervisor or administrator in a county child welfare program when the State assumes responsibility under GS 108A‑74.

• Conduct on‑site and virtual consultations to assess county needs, evaluate implementation progress, and promote consistent, high‑quality prevention practice across the region.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $55,221.00 - $96,639.00

Recruitment Range: $55,221.00 - $73,130.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Demonstrated expert‑level experience applying North Carolina child welfare statutes, rules, policies, and best practices to guide, consult with, and provide technical assistance to county child welfare staff.

• Proven experience developing and implementing human services programs by designing processes, coordinating stakeholders, and supporting system‑level improvements.

• Demonstrated leadership and management proficiency through directing complex initiatives and coordinating work across multiple agencies or organizational units.

• Applied experience using change‑management and implementation strategies to deliver intensive technical assistance and support continuous quality improvement within county child welfare programs.

• Established record of building partnerships with state agencies, counties, universities, contractors, and community organizations to support systemic child welfare improvements and facilitate professional learning events.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

This Position Is Eligible For A Fully Remote Work Option

The Position Is Time-Limited

About the Division of Social Services (DSS):

The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self‑reliance and self‑sufficiency for individuals and families.

About the Child Welfare Services:

Child Welfare Services offers a range of programs aimed at protecting children, strengthening families, and supporting safe, permanent homes. This includes Child Protective Services, Adoption & Foster Care, and Child Placement Services. It also provides community‑based supports like Child Protection Teams, independent living for youth transitioning from care, and initiatives under federal acts such as the Family First Prevention Services Act. The division manages licensing, interstate coordination, pregnancy services, safe surrender of newborns, and specialized assistance for substance‑affected infants—working closely with local and state agencies to ensure child safety and promote family stability.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website for State Benefits.

Supplemental Contact Information:

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit‑Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second‑chance employment for individuals who were previously incarcerated or justice‑involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master's degree in a disciple specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity

OR

Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.