Child Welfare Product Owner

Adult Correction; North Carolina; Hybrid; USD 76,000 - 85,000; Full time

Job summary

North Carolina Department of Health and Human Services (DHHS) is seeking an IT Business Systems Analyst II (NS) to provide business analysis and product ownership for PATH NC and related human services technology, notably child welfare systems.

You will help establish functional system analysis, policy support, and prioritization for a child welfare case management system, guiding stakeholder needs and implementing strategic enhancements.

Qualifications

• Experience in Child Welfare as direct practice or policy is preferred.
• Experience with PATH NC or other child welfare technology systems is desirable.
• Experience with Permanency Planning Services in Child Welfare beneficial.

Responsibilities

• Provide business analysis and product ownership to support PATH NC and related technology systems for Human Services, especially Child Welfare.
• Define functional system analysis, policy support and enforcement criteria; set priorities for the child welfare case management system.
• Align stakeholder priorities and requests with technological enhancements to meet program goals.

Skills

Child Welfare experience

PATH NC experience

Permanency Planning

Tools

PATH NC

Job description

Agency

Dept of Health and Human Services Division SEC OFFICE - INFO TECH - NC FAST

Job Classification Title

IT Business Systems Analyst II (NS)

Position Number

65023237

Grade

DT08

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The purpose of this position is to provide business analysis and product ownership to support technology systems (primarily PATH NC) used for the administration of Human Services programs, specifically Child Welfare.

The position provides subject matter expertise in the program area of Permanency Planning services for child welfare and provides knowledge and experience in the direct delivery of services and benefits. With this background, the Business Systems Analyst II helps establish functional system analysis, policy support and enforcement criteria, and sets priorities related to the programs for a child welfare case management system, including stakeholder priorities and requests. The position aids stakeholders in defining, developing and implementing their strategic goals through the enhancements to technology.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $75,818.00 - $113,727.00

Recruitment Range: $75,818.00 - $85,295.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Experience working in Child Welfare as direct practice or policy (ideally in North Carolina)
• Preferred experience working with current technology, PATH NC or other child welfare technology system
• Experience with Permanency Planning Services in Child Welfare

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits .

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/ . DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.