Child Welfare Manager 2 (CSRC)

State of Louisiana; Baton Rouge (LA); On-site; USD 80,000 - 110,000; Full time

Job summary

The Department of Children and Family Services (DCFS) in Baton Rouge, LA, is seeking a Child Welfare Manager 2 to lead the statewide Child Safety Response Program and the Child Consultant Decision Making Program. The role requires seasoned leadership to coordinate responses, manage escalations, and ensure compliance with all policies and laws.

Candidates must meet rigorous qualifications: seven years of child welfare experience, or six years in any field plus four in child welfare, or a

Qualifications

• Seven years of experience in child welfare; OR
• Six years of full-time work experience in any field plus four years of experience in child welfare; OR
• A bachelor’s degree plus four years of experience in child welfare; OR
• An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare.

Responsibilities

• Directs the programmatic practice/oversight of the two statewide programs providing child welfare services to children and families; specifically, the 24-hour Child Safety Response Program and Child Consultant Decision Making Program.
• Ensures oversight of a twenty-four-hour hotline to the Child Safety Response Center hotline, including ensuring adequate staff coverage in order to respond to reports of abuse and/or neglect while also ensuring that the wait time for all community stakeholders is minimized.
• Collaborates with other DCFS executive management and team members to coordinate the interrelated responsibilities and activities of the respective divisions and to assure relevance and feasibility of programmatic initiatives.
• Conducts staff meetings; prepares and delivers presentations at conferences, workshops and trainings, responds to requests for information from the media,
• Assists in the drafting of legislation and reviews and directs reviews of proposed legislation to assess programmatic impact and develops implementation plans for enacted legislation affecting Centralized Intake.
• Performs other duties as assigned for the smooth operation of the Department.

Education

Bachelor’s degree in social work or related field

Advanced degree in social science/behavioral health/nursing/JD

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS

Child Welfare Manager 2

The Child Safety Response Center Manager 2 position is essential to maintaining safe, consistent, and accountable operations within the Child Safety Response Center. The Center manages high-risk, time-sensitive matters involving the safety and well-being of children. These responsibilities require experienced leadership with the authority to make critical decisions, coordinate responses, manage escalations, and ensure compliance with all applicable policies, procedures, and legal requirements.

Qualifications

• Seven years of experience in child welfare; OR
• Six years of full-time work experience in any field plus four years of experience in child welfare; OR
• A bachelor’s degree plus four years of experience in child welfare; OR
• An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in child welfare.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT

• Possession of a high school diploma or equivalent.
• A current driver's license and access to a personal vehicle.

NOTE

The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

Job Duties

• Directs the programmatic practice/oversight of the two (2) statewide programs providing child welfare services to children and families; specifically, the 24-hour Child Safety Response Program and Child Consultant Decision Making Program.
• Ensures oversight of a twenty-four-hour hotline to the Child Safety Response Center hotline, including ensuring adequate staff coverage in order to respond to reports of abuse and/or neglect while also ensuring that the wait time for all community stakeholders is minimized.
• Collaborates with other DCFS executive management and team members to coordinate the interrelated responsibilities and activities of the respective divisions and to assure relevance and feasibility of programmatic initiatives.
• Conducts staff meetings; prepares and delivers presentations at conferences, workshops and trainings, responds to requests for information from the media,
• Assists in the drafting of legislation and reviews and directs reviews of proposed legislation to assess programmatic impact and develops implementation plans for enacted legislation affecting Centralized Intake.
• Performs other duties as assigned for the smooth operation of the Department.

Position-Specific Details

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Baton Rouge, La- State Office

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

Equal Opportunity Employer

DCFS is an "Equal Opportunity Employer" and Louisiana is a "State as a Model Employer (SAME) for People with Disabilities" that supports the recruitment, hiring, and retention of individuals with disabilities.