Child Welfare Consultant (CQI)

DCFS-Department of Children and Family Services; Louisiana (MO); On-site; USD 55,000 - 95,000; Full time

Job summary

DCFS-Department of Children and Family Services in Louisiana seeks a Child Welfare Consultant - CQI to assess practice quality and drive continuous improvement ensuring safety, permanency and well-being of children and families. The role requires strong knowledge of child welfare policy, federal/state mandates, and CQI processes.

You will review cases, participate in training and collaborate with peers to promote accountability and learning across our state’s child welfare programs.

Qualifications

• Seven years of child welfare experience or equivalent combination of education and work experience.
• Experience substituting education for work time is allowed as described in the job posting.
• High school diploma or equivalent plus relevant licensure or credentials.

Responsibilities

• Assists in reviewing child welfare case documentation for adherence to policy and standards.
• Conducts basic file reviews to verify timeliness and accuracy of documentation and contacts.
• Reviews cases objectively and ensures clarity and consistency in findings.
• Records review observations clearly and in accordance with CQI protocols.
• Assists in collecting and entering case review findings into established data systems.
• Participates in agency training, seminars, and workshops to maintain professional knowledge.

Skills

Child welfare experience

Policy and compliance knowledge

CQI / quality improvement

Data entry / case review

Collaborative work

Education

Bachelor's degree in social services / health services

Advanced degree in social science / behavioral health / nursing / JD

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Child Welfare Consultant - CQI

This position within the Office of Child Welfare systematically assesses practice quality and promotes continuous learning, improvement, and accountability to ensure the safety, permanency, and well-being of children and families. The complexity of the work requires thorough knowledge of child welfare policy, best practice standards, federal and state mandates, and continuous quality improvement processes.

If you're driven, collaborative, and ready to make an impact—this could be the opportunity for you!

• Seven years of experience in child welfare; OR
• Six years of full-time work experience in any field plus four years of experience in social services, health services, law enforcement, or investigatory work; OR
• A bachelor’s degree plus four years of experience in social services, health services, law enforcement, or investigatory work; OR
• An advanced degree in a social science or behavioral health field, nursing, or a juris doctorate plus three years of experience in social services, health services, law enforcement, or investigatory work.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• NECESSARY SPECIAL REQUIREMENT: Possession of a high school diploma or equivalent.
• A current driver's license and access to a personal vehicle.
• NOTE: The incumbent of this position must not have been convicted or pled nolo contendere to a crime listed in R.S. 15.587.1 (c).

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Assists in reviewing child welfare case documentation for adherence to policy, procedural requirements, and compliance standards.
• Conducts basic file review to verify timeliness, accuracy of documentation, and required case contacts.
• Reviews cases objectively and ensures accuracy, clarity and consistency in the review process and in the interpretation of findings.
• Records review observations clearly, objectively, and in accordance with CQI protocols and guidelines.
• Demonstrates proficiency in interpreting and applying the case review instrument and maintains thorough knowledge of all child welfare programs evaluated through the review process.
• Assists in collecting and entering case review findings into established data systems with accuracy and attention to detail.
• Participates in agency training, continuing education, seminars ,conferences ,and workshops to maintain and enhance professional knowledge

Position-Specific Details:

Appointment Type: Probational, Promotional, or Job Appointment. This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Placement will be determined by parish availability and your location preferences.

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

No Civil Service Test score is required in order to be considered for this vacancy.

* Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

Heriot Thorpe
[e-mail]

DCFS is an "Equal Opportunity Employer," and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.