Child Watch Lead: Safe, Engaging Supervision

City of Pflugerville; Pflugerville (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The City of Pflugerville is hiring a Child Watch Lead at Monarch Recreation Center. This role provides shift-level supervision, guidance, and operational support to Child Watch Team Members, ensuring a safe, attentive, and engaging environment for children while delivering high-quality service to parents and guardians.

Responsibilities include overseeing daily operations, sign-in/sign-out, staff-to-child ratios, and safety; assigning tasks, coaching staff, and ensuring spaces are ready and

Qualifications

• High School Diploma or equivalent required.
• Experience working with or supervising children preferred.
• Babysitting Basics, CPR, AED, and First Aid required within 6 months of hire.

Responsibilities

• Oversees daily Child Watch operations, supervision, sign-in/out, ratios, safety.
• Assigns tasks, monitors staff, coaches, and ensures space readiness.
• Handles escalated customer questions, complaints, and account adjustments.
• Monitors spaces for cleanliness, safety, and equipment use; performs cleaning procedures.
• Coordinates with supervisors to provide updates and staffing needs.
• Assists with onboarding and training of Child Watch staff; reinforces policies.
• Remains accessible via cell phone for issues or emergencies.

Skills

Childcare basics

Customer service

Communication

Safety procedures

Lifting 25-50 lbs

Flexible schedule

Teamwork

Active supervision

Observation skills

Education

High School Diploma or equivalent

Job description

The City of Pflugerville is hiring a Child Watch Lead at Monarch Recreation Center. This role provides shift-level supervision, guidance, and operational support to Child Watch Team Members, ensuring a safe, attentive, and engaging environment for children while delivering high-quality service to parents and guardians.

Responsibilities include overseeing daily operations, sign-in/sign-out, staff-to-child ratios, and safety; assigning tasks, coaching staff, and ensuring spaces are ready and