Child Support Training Specialist: Design & Deliver Training

IdahoPTV; Boise (ID); Hybrid; USD 37,000 - 40,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Retirement plans

Deferred compensation

Life insurance

Disability insurance

FSA

Training opportunities

Flexible hours

Telecommuting

Job summary

The State of Idaho is seeking a Welfare Training Specialist to design, develop, and deliver training for the Self-Reliance Child Support program. This role focuses on creating and updating training materials across multiple platforms and media, ensuring alignment with industry standards and program needs.

You will collaborate with multiple teams, assess training needs, and facilitate sessions, while demonstrating self-direction and reliability throughout probation and beyond.

Qualifications

• At least one year work experience as a Self-Reliance Specialist (or equivalent level position), demonstrating good knowledge of current welfare, benefits and/or child support programs and their associated automated data processing systems; skill in making case determinations; and providing technical assistance to staff.
• Experience developing and evaluating training to address identified needs.
• Experience training adult groups or individuals in structured learning situations.
• Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

Responsibilities

• Create original training material and coursework and update existing materials using a variety of methods, software platforms, and media.
• Apply industry standards and best practices during design, development, and presentation of training solutions.
• Collaborate across multiple teams to determine requirements for training courses.
• Analyze and assess training needs, establish objectives, and recommend and design appropriate solutions.
• Facilitate courses and group discussions during training sessions.
• Participate in peer reviews and provide constructive feedback from training team members and other teams in the Self-Reliance Child Support program.
• Be self-directed and dependable, to include attendance, timely completion of assignments, and responding to all communications.
• Attend business planning meetings to ensure an understanding of all program updates.

Skills

Self-Reliance program knowledge

Training needs analysis

Adult training delivery

Communication skills

Tools

SharePoint Online

Adobe Captivate

Camtasia

iSpring QuizMaker

Job description

The State of Idaho is seeking a Welfare Training Specialist to design, develop, and deliver training for the Self-Reliance Child Support program. This role focuses on creating and updating training materials across multiple platforms and media, ensuring alignment with industry standards and program needs.

You will collaborate with multiple teams, assess training needs, and facilitate sessions, while demonstrating self-direction and reliability throughout probation and beyond.