Child Support Specialist Trainee — Training & Growth

Illinois Comptroller; Springfield, Northern (IL, KY); On-site; USD 53,000 - 72,000; Full time

Benefits offered by this job

Flexible work schedules

Remote work option

Health insurance

Pension plan

Paid holidays

Paid vacation days

Job summary

Illinois Department of Healthcare and Family Services in Springfield, IL seeks a detail‑oriented Child Support Specialist Trainee to join the Collection and Asset Recovery Unit. You will participate in a 12‑month agency‑sponsored training program to learn the program policies and review child support orders.

The ideal candidate has strong communication, organizational and analytical skills; you will assist with calculating obligations, interpreting orders, and handling customer inquiries in a

Qualifications

• Requires a 4-year college degree in psychology, sociology, social welfare, business or finance.
• Or 2-year college with finance coursework and 4 years in the Child Support program.
• Or 8 years paraprofessional experience in the Child Support program.

Responsibilities

• Participates in a 12-month training program for child support services.
• Assists with calculating financial obligations and support balances.
• Interprets and reviews support orders for case review and entry.
• Assists with customer service in a Call Center and with other agencies.

Skills

Communication skills

Organizational skills

Analytical skills

Education

Bachelor's degree or higher in a related field

Job description

Illinois Department of Healthcare and Family Services in Springfield, IL seeks a detail‑oriented Child Support Specialist Trainee to join the Collection and Asset Recovery Unit. You will participate in a 12‑month agency‑sponsored training program to learn the program policies and review child support orders.

The ideal candidate has strong communication, organizational and analytical skills; you will assist with calculating obligations, interpreting orders, and handling customer inquiries in a