Child Support Specialist I/II

Oklahoma Department Of Human Services; Tahlequah (OK); On-site; USD 39,000 - 40,000; Full time

Benefits offered by this job

Full state employee benefits

Job summary

Oklahoma Department Of Human Services in Tahlequah, Oklahoma, is seeking a Child Support Specialist I/II to initiate and process child support enforcement cases. This full-time role offers state benefits with two salary levels: Level I around $36,812 and Level II around $39,572 plus benefits.

The position requires either a bachelor’s degree or equivalent education/experience, with various permissible substitutions, and occasional job-related travel. A valid driver’s license is required.

Qualifications

• Bachelor’s degree required for Specialist I.
• One year of professional child support enforcement, accounting, legal, or social work may substitute for education.
• Associate’s degree in Legal Assistance or paralegal education may qualify.
• Associate’s degree in Public Service – Legal Case Management may qualify.
• ABA-approved paralegal education program may qualify.
• Bachelor’s degree plus one year of relevant experience for Specialist II; or master’s/JD.
• Two years of relevant experience with an associate’s degree alternatives.
• Equivalent combinations of education and experience allowed.

Responsibilities

• Review, analyze, and evaluate child support cases for establishment or enforcement actions.
• Prepare records of payment, legal pleadings, and correspondence.
• Update computer records, perform locate activities, document case activity.
• Negotiate settlements and agreed orders.
• Mediate between parties and resolve issues relating to child support payments.
• Monitor and manage case log.
• Communicate effectively by phone and in person.
• Other duties as assigned.

Education

Bachelor's degree

Equivalent combination of education and experience

Associate’s degree in Legal Assistance or paralegal education

Associate’s degree in Public Service – Legal Case Management

ABA-approved paralegal education program

Master’s degree

Juris Doctor degree

Associate’s degree in Legal Assistance or paralegal education and two years of professional experience

Associate’s degree in Public Service – Legal Case Management and two years of professional experience

ABA approved paralegal education program and two years of professional experience

Equivalent combination of education and experience substituting one additional year of qualifying experience for bachelor’s degree

Job description

This position is located in Tahlequah, Oklahoma.

Child Support Specialist I/II

Annual Salary

• Level I H30A- $36,811.95+ Full State Employee Benefits
• Level II H30B- $39,571.76+ Full State Employee Benefits

Job-related travel is occasional. Must possess a valid driver's license and maintain required car insurance.

We are looking for someone to help us in initiating and processing child support enforcement cases! This is a full-time position eligible for full state benefits.

Education and Experience

Child Support Specialist I:

• Requirements at this level consist of a bachelor’s degree
• OR an equivalent combination of education and experience, substituting one year of professional child support enforcement, accounting, legal, or social work for each year of the required education;
• OR completion of an associate’s degree in Legal Assistance or a closely related program of paralegal education;
• OR an associate’s degree in Public Service – Legal Case Management;
• OR completion of an American Bar Association-approved paralegal education program.

Child Support Specialist II:

• Education and Experience requirements at this level consist of a bachelor’s degree and one year of professional experience in child support enforcement, accounting, legal, or social work;
• OR a master’s degree
• OR a juris doctorate degree;
• OR an associate’s degree in Legal Assistance or a closely related program of paralegal education and two years of professional experience in child support enforcement, accounting, or social work;
• OR an associate’s degree in Public Service – Legal Case Management and two years of professional experience in child support enforcement, accounting, or social work;
• OR completion of an American Bar Association approved paralegal education program and two years of professional experience in child support enforcement, accounting, or social work;
• OR an equivalent combination of education and experience, substituting one additional year of qualifying experience for each year of the required bachelor’s degree.

Job Responsibilities

• Review, analyze, and evaluate child support cases for the appropriate establishment and/or enforcement actions,
• Prepare records of payment, legal pleadings, and correspondence;
• Update computer records, perform locate activities, document case activity;
• Negotiate settlements and agreed orders;
• Mediate between parties and resolve issues relating to child support payments;
• Monitor and manage case log,
• Communicate effectively by phone and in person,
• And other duties as assigned.

_____________________

If you have questions, please contact [e-mail]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number:26-KM214

83012467/JR66127