Child Support Enforcement Agent

Johnston County; Smithfield (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Johnston County is seeking a Child Support Enforcement Agent to join the Child Support Unit in North Carolina. The role focuses on enforcing child support orders and conducting investigations to ensure compliance.

The ideal candidate will have experience in investigative work, strong organization and communication skills, and the ability to interact with the public. A related degree or equivalent experience is required.

Qualifications

• Investigative, support payment control, financial monitoring and accounting for child support orders.
• Investigates cases in arrears.
• Determines and initiates actions; applies regulations and laws.
• Extensive use of ACTS and other electronic interfaces; testifies in court.

Responsibilities

• Investigate cases in arrears and enforce support orders.
• Maintain financial monitoring and accounting for orders.
• Testify in court proceedings as required.

Skills

Communication skills

Organizational skills

Education

Four-year college degree

Associates degree in Business Administration or Paralegal

Tools

ACTS

Job description

Are you a professional Child Support Enforcement Agent looking for your next career move? Look no further than the Johnston County Child Support Unit! Our team has an immediate opening for a Child Support Enforcement Agent. Join us in our commitment to the health, safety and welfare of the public. This objective is achieved through the uniform enforcement of state and local laws.

*Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.

• This position performs investigative, support payment control, financial monitoring and accounting for child support orders;
• Investigates cases in arrears;
• Determines and initiates actions judged to be appropriate; and applying applicable regulations and laws.
• Extensive utilization of a statewide Automated Case Tracking System (ACTS) in addition to various other electronic interface computer systems.
• Testifies in court proceedings.

• Position requires good organization and communication skills and the ability to work effectively with the general public.
• Previous Child Support Enforcement experience preferred.

Successful candidate must possess a four year college degree or Associates Degree in Business Administration or Paralegal together with one (1) year experience in investigative, eligibility, judiciary or legal work; or a High School Diploma with two (2) years experience in investigative, eligibility, judiciary or legal work.