Child Support Clerk: Detail-Oriented Admin & Payments

Medina County, Ohio; Lodi Township (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Medina County JFS in Ohio is seeking a Clerical Specialist in the Child Support division under the Unit Supervisor Chris Habersack. The role offers a base rate of $15.65 per hour and requires accurate clerical work, data entry, and interaction with clients.

Responsibilities include scheduling hearings, typing and proofreading documents, maintaining case records, processing payments, answering inquiries, and supporting unit staff with reports and filings.

Qualifications

• Knowledge of Federal, State and local laws relating to Child Support and agency policies.
• Proficient with common office software and data entry.

Responsibilities

• Schedule hearings and prepare notices.
• Type and proofread documents for Administrative Hearing Officers.
• Maintain and update case records and dockets.
• Process and balance payments; generate payment histories.
• Answer client questions and provide accurate information.
• Assist with filing, mailing, and data entry tasks.

Skills

Knowledge of laws/policies

Office software

People/communication skills

Education

Associate/Bachelor degree

Tools

SETS

CRISE

Kidstar

OnBase

Word

Excel

PowerPoint

Outlook

Compass Capture

Job description

Medina County JFS in Ohio is seeking a Clerical Specialist in the Child Support division under the Unit Supervisor Chris Habersack. The role offers a base rate of $15.65 per hour and requires accurate clerical work, data entry, and interaction with clients.

Responsibilities include scheduling hearings, typing and proofreading documents, maintaining case records, processing payments, answering inquiries, and supporting unit staff with reports and filings.