Child Support Case Manager

State of Arkansas; Hope (AR); On-site; USD 43,000 - 64,000; Full time

Job summary

The Arkansas Department of Transformation and Shared Services seeks a Child Support Specialist to administer the child support program, ensuring children receive lawful support. This role requires empathy, discretion, and collaboration with parents, custodians, attorneys, and agencies.

The position involves managing cases, establishing and enforcing orders, monitoring payments, and preparing court documentation while upholding state and federal guidelines with utmost professionalism.

Qualifications

• Requires a degree in social work, criminal justice, business administration, or related field.
• Strong communication and interpersonal abilities.
• Ability to handle sensitive family situations with professionalism.

Responsibilities

• Manage a caseload and ensure compliance with state laws and regulations.
• Establish and modify child support orders with required documentation.
• Monitor payments, investigate discrepancies, and enforce orders.
• Prepare reports and testify in proceedings as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Education

Associate's or Bachelor's degree in Social Work, Criminal Justice, Business Administration, or related field

Job description

The Arkansas Department of Transformation and Shared Services seeks a Child Support Specialist to administer the child support program, ensuring children receive lawful support. This role requires empathy, discretion, and collaboration with parents, custodians, attorneys, and agencies.

The position involves managing cases, establishing and enforcing orders, monitoring payments, and preparing court documentation while upholding state and federal guidelines with utmost professionalism.