Child Support Case Analyst I/II – Public Service Impact

County of San Mateo

Redwood City (CA)

In loco

USD 56.000 - 72.000

Tempo pieno

11 giorni fa

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Descrizione del lavoro

County of San Mateo's Department of Child Support Services is seeking qualified candidates for the position of Child Support Analyst I/II to help parents responsibly share in providing for their children and raising them to be healthy and successful.

The role handles a caseload of up to 700 cases, conducts interviews with customers, analyzes financial documents to determine support, and coordinates with attorneys and agencies to ensure compliance with laws and court orders in a fast-paced public

Competenze

Two years of college-level coursework relevant to the position.
Two years of administrative or office support experience involving interviewing clients, applying regulations, and making determinations in such areas as eligibility, probation, investigative or skip tracing work.

Mansioni

Work a caseload of up to 700 cases to administer case management activities, including locating parents/assets and establishing court-ordered obligations.
Interview customers in person and over the phone to obtain and verify information and locate parents and assets.
Collaborate with customers to understand child support processes and assist with completing forms.
Correspond with customers, outside organizations, and agencies to obtain documentary evidence and other sensitive information.
Conduct meetings to encourage payment and analyze financial documents to determine child support owed.