Child Support Assistant II: Case Support & Interviews

City of Santa Fe Springs; Quincy (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Merced County is seeking a Child Support Assistant II to assist Specialists in processing cases, preparing for court actions, and maintaining files. The role involves interviewing individuals, using automated systems for data entry and reports, and coordinating with other jurisdictions as needed.

The position emphasizes independent judgment within a structured county program, with eligibility lists established for Merced and a focus on public service and confidentiality as a core requirement.

Qualifications

• Experience performing duties comparable to a Child Support Assistant I in a government agency.
• Ability to operate computer terminals and data input/retrieval systems.
• Ability to read, interpret and apply policies, procedures and regulations.

Responsibilities

• Assist Child Support Specialists in processing cases and preparing cases for court action.
• Input and extract information using an automated system and generate reports.
• Develop and organize documents for child support cases; maintain files.
• Interview individuals to obtain pertinent information for cases; respond to public inquiries.

Skills

Basic arithmetic

English usage

Data entry

Public relations

Job description

Merced County is seeking a Child Support Assistant II to assist Specialists in processing cases, preparing for court actions, and maintaining files. The role involves interviewing individuals, using automated systems for data entry and reports, and coordinating with other jurisdictions as needed.

The position emphasizes independent judgment within a structured county program, with eligibility lists established for Merced and a focus on public service and confidentiality as a core requirement.