Child Support Agent II

Anson County; Wadesboro (NC); On-site; USD 41,093 - 43,146; Full time

Job summary

A local government agency is seeking a Child Support Agent II to provide essential support services to families. You will be responsible for interviewing clients, establishing paternity, and ensuring child support obligations are met. The ideal candidate will have a relevant degree or equivalent experience in legal, investigative, or eligibility work. This role demands strong skills in communication and investigation to effectively assist clients in need of child support.

Qualifications

• Four year degree and six months experience in relevant work.
• Associate's degree in a related field and two years of experience.
• High school graduation and three years of relevant experience.

Responsibilities

• Provide child support services to clients in need.
• Interview clients and explain the Child Support program.
• Locate absent parents and establish paternity/support obligations.

Skills

Eligibility determination

Investigative skills

Legal knowledge

Interpersonal communication

Education

Four year degree

Associate's degree

High school diploma

Job description

Anson County Government

Child Support Agent II

Salary Grade: 65 ($41,093 - $43,146) (Depending on the candidate's experience, qualifications and skills)

Description of Work – The Child Support Agent II provides child support services to clients whose children are receiving Temporary Assistance for Needy Families (TANF), Medicaid, Foster Home Services, or are non‑recipients in need of support services. The purpose of this position is to assure that minor children receive support from those parents who are legally responsible for providing such support. This position assists those who are in need of child support through location, paternity, establishing orders, the enforcement of court support orders through administrative methods and collection services, and in‑depth investigation and preparation of cases for court presentation, and variables affecting a case and the independent role in presenting cases (with the attorney) in the courtroom. The position will also be responsible for Emergency Shelter Operations duties.

Essential Duties and Tasks – The duties involved include interviewing the clients, explaining the Child Support program and obtaining information regarding the absent parents and paternity; determining the need in the case as to what action is needed; locating the absent parents; establishing paternity and/or support obligations by voluntary means and through the court system. This position requires the ability to relate to a variety of individuals with differing degrees of understanding about the Child Support Program. If the absent parent is located in another state, Child Support Agent II must prepare all URESA petitions or registration of existing court order in the other state.

Qualifications

• four year degree and six months experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work.
• associate's degree in business administration, human resources, law enforcement or closely related degree and two years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work.
• graduation from high school and three years of experience in eligibility, investigative, judiciary, or legal work that provides knowledges, skills and abilities needed to perform the work.
• an equivalent combination of education and experience.

Open Until Filled