Child Care Registrar - O'Fallon MO YMCA

Gateway Region YMCA; O'Fallon (IL); Vor Ort; USD 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Dental and Vision Insurance

403(b) Retirement Savings

Retirement fund of 12% per pay period

20% Discount on tuition at Missouri MB

Free household membership to YMCA

Zusammenfassung

Gateway Region YMCA is seeking a detail-oriented administrator to support Y-Club and camp enrollment and payments. The role focuses on delivering quality member service, enrolling participants, and maintaining accurate enrollment status across programs.

Responsibilities include communicating with Site Directors about enrollments and balances, handling accounts receivable, and producing all required paperwork. The position requires strong organization and multi-tasking in a busy environment.

Qualifikationen

• Must have high school diploma or GED, some college preferred.
• Strong human relations skills.
• Ability to handle multiple tasks simultaneously.
• Must be extremely organized, accurate, reliable, honest and diligent in meeting deadlines.

Aufgaben

• Provide quality member service to the membership/program participants.
• Enroll all participants into Y-Club and camp.
• Maintain and update enrollment status of all participants in Y-Club/Camp programs.
• Communicate effectively with Site Directors regarding new enrollments and accounts receivable.
• Call account holders to notify balances and arrange repayment options per YMCA policy.
• Communicate policies and procedures to current and future participants.
• Handle high call volumes from parents and staff daily.
• Create all paperwork for record keeping at each school site.

Kenntnisse

Customer service

Enrollment management

Communication skills

Multitasking

Organization

Ausbildung

High School Diploma or GED

Some college

Jobbeschreibung

• Location 284 North 7 Hills Road,O'Fallon, IL, 62269,United States
• Base Pay $33,776.21 - $42,220.26 / Year
• Industry Child care, Education, Clerical
• Employee Type Full Time Non-Exempt
• Manage Others Yes

Contact information

• Phone [phone]

Description

• Provide quality member service to the membership/program participants.
• Responsible for enrolling all participants into Y-Club and camp
• Responsible for maintaining and updating enrollment status of all participants in the Y-Club/Camp programs.
• Responsible for communicating effectively with Site Directors regarding new enrollments and accounts receivable.
• Must be comfortable to call account holders and notify them of balances due and organize a suitable repayment option in accordance with YMCA policies.
• Must be able to effectively communicate all policies and procedures to current and future participants.
• Must be able to handle large call volumes throughout every day from parents and staff members.
• Responsible for creating all paperwork for record keeping at each school site.
• Put together parent packets and communicate with parent on how to pick them up at the beginning of each school year.
• Responsible for the clerical, computer entry, record keeping and other administrative duties in accordance with the branch and association policies.
• Serve as a member of the Child Care/Camp Department staff.
• Responsible for providing quality member service, retention and satisfaction.
• Ensure zero tolerance for abuse and actively participate in the protection of youth and teens.
• Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

Requirements

• Must have high school diploma or GED, some college preferred.
• Strong human relations skills.
• Ability to handle multiple tasks simultaneously.
• Must be extremely organized, accurate, reliable, honest and diligent in meeting deadlines.

Full Compensation Package (when applicable):

• Health Insurance
• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after completing 1,000 hours of service during any two 12-month periods.
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide