Child Care Investigator, Bureau of Childcare

NYC Department of Health and Mental Hygiene; New York (NY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Child Care Investigator to ensure compliance with health regulations in child care services. The role involves investigating illegal operations, conducting surveillance, and collaborating with various agencies to protect children's health and safety. This position offers significant benefits, including health insurance and a work-from-home policy.

Benefits

Premium-free health insurance

Pension plan

Tax-deferred savings program

Wellness program

Job security

Work from home policy

Qualifications

• High school diploma and five years of relevant investigation experience.
• Associate degree and four years of experience.
• Baccalaureate degree and two years of experience.

Responsibilities

• Investigate allegations of illegal child care operations.
• Conduct surveillance and interviews related to complaints.
• Collaborate with other investigative agencies.

Skills

Analytical skills

Observational skills

Writing skills

Computer skills

Education

High school diploma

Associate degree

Baccalaureate degree

Job description

Child Care Investigator, Bureau of Childcare

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Child Care Investigator, Bureau of Childcare

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The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors child care programs to protect the health and safety of children while in the child care environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning. The Bureau seeks to hire an Associate Investigator to search for child care providers who are operating illegally, unregulated, and thus more likely to create an environment with health and safety risks to children.

Duties Will Include But Not Be Limited To

• Investigate allegations of illegal child care operations throughout the five boroughs of New York City.
• Conduct surveillance in and around commercial and residential buildings of suspected illegal operations.
• Interview child care operators, staff, witnesses, families, and children involved in complaints involving allegations of illegal operations.
• Collaborate with other investigative agencies such as ACS, DOI, NYPD, FDNY.
• Examine and analyze records and files of the child care program to ensure compliance with regulations.
• Maintain confidential records and files for all investigations performed.
• Produce all required records and evidence to support legal processes.
• Conduct public education and outreach on the importance of licensed providers and reporting unsafe or illegal operations.
• Travel throughout New York City using mass transit or a personal vehicle and carry approximately 15 pounds of inspection equipment.

Preferred Skills

• Ability to work independently and as part of a team.
• Good observational and strong analytical skills.
• Ability to assess potential impacts and risks.
• Excellent writing skills with detailed observation descriptions.
• Experience in investigations or child protective services is a plus.
• Computer skills, including mobile devices.

Why You Should Work For Us

• Benefits include premium-free health insurance saving over $10K annually, additional health, fitness, and financial benefits, a pension plan, a tax-deferred savings program, and a wellness program.
• Work From Home Policy: Up to two days remote work per week, depending on your role.
• Job Security and the opportunity to contribute to public health in NYC.

The NYC Department of Health and Mental Hygiene is committed to diversity and inclusion. For accommodations during the application or interview process, contact Sye-Eun Ahn at [e-mail] or 347-396-6549.

Minimum Qualifications

• High school diploma and five years of relevant investigation experience, or
• Associate degree and four years of experience, or
• Baccalaureate degree and two years of experience, or
• Equivalent education and experience.

This position is also open to qualified persons with a disability under the 55-a Program. Indicate at the top of your resume and cover letter if applying through this program.

Additional benefits include eligibility for federal loan forgiveness programs and NYC residency requirements.