Child Care Advisor - Compliance

Equus; San Antonio (TX); Sur place; USD 40 000 - 64 000; Plein temps

Résumé du poste

Equus Workforce Solutions is seeking a dedicated case manager to oversee a diverse caseload and ensure positive outcomes for families. The role emphasizes compliance with funder requirements, data integrity, and service delivery quality within a supportive team environment.

The position requires solid communication, organizational abilities, and a deep knowledge of community resources to connect clients with appropriate services and supports.

Qualifications

• Two years directly related progressively responsible work experience or equivalent combinations thereof.
• Excellent communication and interpersonal skills.
• Ability to work across all levels of management and staff.
• Must be knowledgeable about community resources.

Responsabilités

• Oversees caseload to ensure positive outcomes.
• Ensures case management, reporting, and service delivery meet standards.
• Enrolls categorically eligible children as authorized.
• Promotes parental compliance with Personal Responsibility Agreement.
• Implements service strategies for clients, funding, enrollment.
• Explains parents' rights, responsibilities, and attendance duties.
• Tracks attendance and service utilization; refers suspected fraud.
• Enters client data into the designated system.
• Prepares responses for quality assurance reviews.
• Provides process guidance to parents as needed.
• Coordinates recruitment and monitoring of local providers.
• Other duties as assigned.

Connaissances

Excellent communication

Interpersonal skills

Management skills

Organizational skills

Community resources knowledge

Client relations

Microsoft Word & Excel

Cross-functional collaboration

Outils

Microsoft Word

Excel

Description du poste

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Oversees caseload of customers to ensure positive outcomes
• Ensures case management, reporting, and service delivery meet funder requirements and internal quality standards
• Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
• Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
• Implements client service, fund utilization, enrollment, and service priority strategies
• Explains parents' rights and responsibilities and explains attendance responsibilities
• Tracks attendance and services utilization - Refers suspected fraud or misuse to the appropriate resource
• Enters client and case eligibility, demographic, and service information into the designated system
• Assists and prepares responses for quality assurance monitoring
• Provides process informational support/instruction to parents as needed
• May coordinate the recruitment, processing, and monitoring of local area relative providers
• Other duties as assigned

Qualifications

• Two years directly related progressively responsible work experience or equivalent combinations thereof
• Excellent communication and interpersonal skills
• Strong management and organizational skills
• Ability to work across all levels of management and staff
• Must be knowledgeable about community resources
• Abilityto work with and relate to clients
• Cultural sensitivity a must
• Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].