Talent Development Specialist (WIOA) (80017)

Equus Workforce Solutions; Boise (ID); On-site; USD 38,000 - 52,000; Full time

Job summary

Equus Workforce Solutions is seeking a dedicated professional to assess and guide job seekers, focusing on WIOA-eligible individuals, and to manage casework that leads to sustainable employment.

You will coordinate supportive services, build community resource networks, and provide labor market information while ensuring program goals and deliverables are met. The role includes reporting on progress and expenditures, with opportunities to engage employers and partners.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain a high level of confidentiality
• Must be detailed oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Current driver's license (with low-risk driver rating) and automobile liability insurance required.

Responsibilities

• Conduct individual assessment to provide career guidance and counseling to job seekers; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency.
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches.
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds.
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers.
• Provide labor market information to all customers.
• Ensure contract deliverables and individual goals are met.
• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
• Follow-up participant progress in subsidized employment activities, and submit payroll information.
• Provide weekly and monthly reports on progress of the program, expenditures and participant's employment and support services.
• Perform other duties as assigned.

Skills

Interpersonal skills

Communication

Speaking skills

Time management

Organizational skills

Confidentiality

Education

Associate's degree

High School Diploma + 1 year Sales/Customer Service experience

Tools

Microsoft Office

Job description

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency;
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches;
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds;
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers;
• Provide labor market information to all customers;
• Ensure contract deliverables and individual goals are met;
• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
• Follow-up participant progress in subsidized employment activities, and submit payroll information.
• Provide weekly and monthly reports on progress of the program, expenditures and participant's employment and support services.
• Perform other duties as assigned.

Qualifications

• Preferred Associate's degree; required H.S. Diploma with at least one year of Sales/Customer Service experience
• Strong interpersonal skills and the ability to communicate clearly and professionally in an individual or group setting;
• Proficient in Microsoft Office programs
• Strong speaking and organizational/time management skills
• Ability to maintain a high level of confidentially
• Must be detailed oriented and timely in meeting deadlines, goals and objectives
• Ability to address and solve customer inquiries and/or concerns
• Ability to conduct Workshops/Orientations
• Current driver's license (with low-risk driver rating) and automobile liability insurance required.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

APM, including Equus Workforce Solutions, Ross Innovative Employment Solutions, Dynamic Workforce Solutions, DESI, AGELIC, and Grant Associates, is committed to providing equal employment opportunities to all applicants and employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

APM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation during the application, interview, or selection process, please contact [e-mail].