Child Care Advisor (925530)

Equus Workforce Solutions; Odessa (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Equus Workforce Solutions is seeking a dedicated individual to oversee a caseload of customers seeking subsidized child care services in Odessa, Texas. Responsibilities include enrolling eligible children, verifying documentation, and tracking attendance to ensure compliance.

The ideal candidate should have at least three years of relevant experience, strong communication skills, and a sensitivity to cultural diversity. Proficiency in Microsoft Word and Excel is also required for successful job performance.

Qualifications

• Three years directly related progressively responsible work experience or equivalent combinations thereof.
• Ability to work across all levels of management and staff.
• Must be able to learn specialized databases and software systems.

Responsibilities

• Oversees caseload of customers to ensure positive outcomes.
• Provides intake services for applicants seeking subsidized child care services.
• Determines, verifies, and documents eligibility and notifies parents of their eligibility status.
• Tracks attendance and services utilization - Refers suspected fraud or misuse.
• Enters client and case eligibility, demographic, and service information into the designated system.

Skills

Excellent communication and interpersonal skills

Strong management and organizational skills

Knowledge about community resources

Cultural sensitivity

Ability to work with and relate to clients

Computer literate with Microsoft Word and Excel skills

Job description

Job Description

• Oversees caseload of customers to ensure positive outcomes
• Provides intake services for applicants seeking subsidized child care services
• Accepts and coordinates referrals for child care from authorized referral sources
• Determines, verifies, and documents eligibility and notifies parents of their eligibility status
• Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
• Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
• Enrolls children in child care settings, as appropriate
• Authorizes payment to eligible parents presenting appropriate qualifying documentation - Assesses parent fees
• Implements client service, fund utilization, enrollment, and service priority strategies
• Explains parents' rights and responsibilities and explains attendance responsibilities
• Tracks attendance and services utilization - Refers suspected fraud or misuse to the appropriate resource
• Enters client and case eligibility, demographic, and service information into the designated system
• Assists and prepares responses for quality assurance monitoring
• Provides process informational support/instruction to parents as needed
• May coordinate the recruitment, processing, and monitoring of local area relative providers
• Other duties as assigned

Qualifications

• Three years directly related progressively responsible work experience or equivalent combinations thereof
• Excellent communication and interpersonal skills
• Strong management and organizational skills
• Ability to work across all levels of management and staff
• Must be knowledgeable about community resources
• Ability to work with and relate to clients
• Cultural sensitivity a must
• Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems

Equal Opportunity Employer

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.