Child Care Advisor

Equus; Houston (TX); On-site; USD 55,000 - 56,000; Full time

Job summary

Equus Workforce Solutions is seeking a childcare eligibility specialist in Houston, TX to oversee caseloads, provide intake services for subsidized child care applicants, and coordinate referrals. You will verify eligibility, enroll qualified children, and manage payments and fees while ensuring parental compliance and accurate data entry.

Ideal candidates have strong communication, organizational, and interpersonal skills, with knowledge of community resources and proficiency in Word and Excel.

Qualifications

• Three years related progressively responsible work experience or equivalent combinations.
• Excellent communication and interpersonal skills.
• Strong management and organizational skills.
• Ability to work across all levels of management and staff.
• Knowledgeable about community resources.
• Ability to relate to clients and demonstrate cultural sensitivity.
• Computer literate with Word and Excel; able to learn specialized databases.

Responsibilities

• Oversees caseload of customers to ensure positive outcomes.
• Provides intake services for applicants seeking subsidized child care services.
• Accepts and coordinates referrals for child care from authorized sources.
• Determines, verifies, and documents eligibility and notifies parents of eligibility status.
• Enrolls categorically eligible children as authorized by the Board and staff.
• Promotes parental compliance with Personal Responsibility Agreement and invokes sanctions as needed.
• Enrolls children in child care settings as appropriate.
• Authorizes payments to eligible parents and assesses parent fees.
• Implements client service, fund utilization, enrollment, and service priority strategies.
• Explains parents' rights and attendance responsibilities.
• Tracks attendance and service utilization; refers suspected fraud.
• Enters client and case data into system; assists with QA monitoring.
• Provides process information to parents; coordinates provider recruitment as needed.
• Other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Management skills

Organizational skills

Community resources knowledge

Client relations

Computer literacy (Word, Excel)

Tools

Microsoft Word

Excel

Job description

• Compensation: USD 26.67 - USD 26.67 - hourly

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

• Oversees caseload of customers to ensure positive outcomes
• Provides intake services for applicants seeking subsidized child care services
• Accepts and coordinates referrals for child care from authorized referral sources
• Determines, verifies, and documents eligibility and notifies parents of their eligibility status
• Enrolls categorically eligible children as authorized by the Board, the Workforce Center operator, other workforce services providers and staff
• Promotes and ensures parental compliance with the terms of the Personal Responsibility Agreement, invoking sanctions as warranted
• Enrolls children in child care settings, as appropriate
• Authorizes payment to eligible parents presenting appropriate qualifying documentation - Assesses parent fees
• Implements client service, fund utilization, enrollment, and service priority strategies
• Explains parents' rights and responsibilities and explains attendance responsibilities
• Tracks attendance and services utilization - Refers suspected fraud or misuse to the appropriate resource
• Enters client and case eligibility, demographic, and service information into the designated system
• Assists and prepares responses for quality assurance monitoring
• Provides process informational support/instruction to parents as needed
• May coordinate the recruitment, processing, and monitoring of local area relative providers
• Other duties as assigned

Qualifications

• Three years directly related progressively responsible work experience or equivalent combinations thereof
• Excellent communication and interpersonal skills
• Strong management and organizational skills
• Ability to work across all levels of management and staff
• Must be knowledgeable about community resources
• Abilityto work with and relate to clients
• Cultural sensitivity a must
• Must be computer literate and have Microsoft Word and Excel skills at a minimum with the ability to learn specialized databases and software systems

Additional Information

All your information will be kept confidential according to EEO guidelines.

Auxiliary aids and services are available upon request to individuals with disabilities.
Relay Texas: 1.800.735.2989 (TDD)1.800.735.2988 (voice) or 711

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.