Client Technology Architect - Telecommunications

Tech Mahindra; Dallas (TX); On-site; USD 250,000 - 300,000; Full time

Job summary

Tech Mahindra is seeking a Lead Technology Transformation for Global Telecom Clients to drive pre-sales and design winning solutions across IT, network, and enterprise ecosystems. The role focuses on accelerating digital transformation using emerging technologies, including AI, and aligning resources with customer business objectives.

The position requires deep telecom expertise and a track record in managing complex deals, partnerships with senior stakeholders, and delivering multi-year

Qualifications

• 10+ years in the telecom industry and telecom solutions.
• 10+ years in BSS/OSS applications and platforms.
• 10+ years in solution architecture and enterprise technology design.
• 5+ years in presales, consulting, or customer-facing roles engaging with senior executives and C-suite stakeholders.
• 5+ years of experience creating and structuring Managed Services deals.
• 4+ years of experience leading digital transformation initiatives and working within agile environments.
• 2+ years of experience architecting and delivering AI-powered solutions.

Responsibilities

• Lead our Pre-Sales opportunities and ongoing technology discussions and strategic engagements with customers.
• Build and present innovative technology solutions, complex deal solutions, proposals, and proactive transformation roadmaps.
• Architect end-to-end solutions across IT, network, and enterprise ecosystems.
• Develop compelling business cases for the adoption of emerging and disruptive technologies.
• Drive complex deal pursuits, including managed services and digital transformation engagements.
• Partner with solution architects, subject matter experts, delivery teams, and strategic technology partners to develop differentiated solutions.
• Build strong relationships with senior business and technology executives, including C-suite stakeholders.
• Stay ahead of industry trends and technology advancements to bring innovative ideas and thought leadership to customers.
• Identify and monetize growth opportunities while ensuring solutions align with customer business objectives.

Skills

Telecom expertise

BSS/OSS platforms

Solution architecture

Presales / exec engagement

AI solutions

Digital transformation

Stakeholder management

Job description

At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences’ are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That’s when truly connected experiences manifest.

Extraordinary is when experiences come together – a continuous convergence of digital technologies, touchpoints, and most importantly people. It’s time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We’re part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.

The pay range for this role is $250,000- $300,000 per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.

Position Details : Lead Technology Transformation for Global Telecom Clients

Job Location : Dallas, TX; Seattle, WA; NJ

The Account CTA role requires understanding the customer’s business challenges and technology landscape, and align the right resources to design effective and the most appropriate solutions.

Working closely with sales leadership team, delivery teams, and technology partners, you will identify customer opportunities, design and shape winning solutions, and accelerate digital transformation through emerging technologies, including AI.

What You'll Do

• Lead our Pre-Sales opportunities and ongoing technology discussions and strategic engagements with customers.
• Build and present innovative technology solutions, complex deal solutions, proposals, and proactive transformation roadmaps.
• Architect end-to-end solutions across IT, network, and enterprise ecosystems.
• Develop compelling business cases for the adoption of emerging and disruptive technologies.
• Drive complex deal pursuits, including managed services and digital transformation engagements.
• Partner with solution architects, subject matter experts, delivery teams, and strategic technology partners to develop differentiated solutions.
• Build strong relationships with senior business and technology executives, including C-suite stakeholders.
• Stay ahead of industry trends and technology advancements to bring innovative ideas and thought leadership to customers.
• Identify and monetize growth opportunities while ensuring solutions align with customer business objectives.

What We're Looking For

A strong communicator, strategist, and technology leader with deep telecommunications expertise and a passion for solving complex business challenges.

Required Experience:

• 10+ years of experience in the telecommunications industry and telecom solutions.
• 10+ years of experience with BSS/OSS applications and platforms.
• 10+ years of experience in solution architecture and enterprise technology design.
• 5+ years of experience in presales, consulting, or customer-facing roles engaging with senior executives and C-suite stakeholders.
• 5+ years of experience creating and structuring Managed Services deals.
• 4+ years of experience leading digital transformation initiatives and working within agile environments.
• 2+ years of experience architecting and delivering AI-powered solutions.

Additional Skills:

• Strong understanding of telecom networks, OSS/BSS ecosystems, and digital service transformation.
• Experience developing technology strategies and business cases that drive measurable business value.
• Knowledge of current technology trends and their impact on enterprise IT and business strategy.
• Consulting background with strong strategic thinking, stakeholder management, and problem-solving capabilities.
• Ability to influence diverse teams and collaborate across global organizations.

If you are passionate about innovation, technology leadership, and helping customers succeed, we would love to hear from you.

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail].