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Chief Technology and Operations Officer (Deputy Chief Technology Officer), Enterprise Infrastructure

NYC Health Hospitals

Buxton (ND)

On-site

USD 90,000 - 150,000

Full time

3 days ago
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Job summary

An established industry player is seeking a dynamic AED Chief Technology and Operations Officer to lead a comprehensive Enterprise Architecture program. This pivotal role involves managing and expanding system-wide technology initiatives, ensuring operational excellence, and fostering strategic partnerships. The ideal candidate will bring extensive experience in cloud technologies, project management, and team leadership within healthcare IT. Join a mission-driven organization dedicated to empowering New Yorkers to live their healthiest lives while enjoying a competitive benefits package and a collaborative work environment.

Benefits

Comprehensive Health Benefits
Retirement Savings Plans
Loan Forgiveness Programs
Paid Holidays
College Tuition Discounts
Professional Development Opportunities
Employee Discounts Programs

Qualifications

  • Master's degree in relevant field with 5+ years in health care IT.
  • 10+ years leading teams in various technology verticals.

Responsibilities

  • Drive innovation in foundational and cloud technologies.
  • Lead cross-functional project teams for complex IT projects.

Skills

Cloud Technologies
Enterprise Architecture
Technical Operations
Project Management
Vendor Management

Education

Master's in Computer Science
Bachelor's in Information Systems

Tools

Amazon Web Services
Google Cloud
Microsoft Azure

Job description

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care / long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

The AED Chief Technology and Operations Officer works with NYC Health + Hospitals' Chief Technology Officer to proactively lead and implement the growth of a comprehensive Enterprise Architecture program, including establishing strategic roadmaps, continuous education and awareness of technology capabilities and establishing Infrastructure departmental metrics and compliance to these metrics. The Deputy Chief Technology Officer will be tasked to establish a team, processes and associate support structure to support the needs of Enterprise Information Technology Systems and the needs of NYC Health + Hospitals users and patients.

We're looking for a bright, mission-minded AED Chief Technology and Operations Officer who will excel at managing, overseeing, and expanding a system-wide Enterprise Architecture, Site Reliability Engineering and other strategic programs throughout NYC Health + Hospitals.

Duties & Responsibilities

  • Drives innovation and improved utilization of foundational technologies, including networking, servers, storage and security, hybrid technologies, and cloud technologies, including Amazon Web Servers, Google Cloud and Workplace, Microsoft Azure, and other cloud related technology including Software as a Service (SaaS) and Infrastructure as a Service (IaaS).
  • Provides direction and oversight over enhancement and modernization efforts related to Enterprise Architecture, program management, engineering, vendor management, project management and support, and Site Reliability Engineering, including leveraging metrics and reviewing existing problems and trends to identify areas for improvement both technically and operationally.
  • Reviews and analyzes technology trends and develops infrastructure strategies, architecture, and delivery processes to improve agility, cost and operational effectiveness, and organizational competitiveness.
  • Participates in information technology (IT) strategic planning, budget planning, and project planning; leads and develops cross-functional project teams implementing complex projects and technical teams comprised of architects, engineers and operations; and coordinates infrastructure projects / resources with the IT Project Management Office (PMO) to confirm all project deliverables, budgets, and timelines expectations are met.
  • Cultivates and maintains strong, strategic partnerships with stakeholders, vendors and service suppliers; develops Requests for Proposal (RFPs) and Requests for Information (RFIs), oversees product evaluations, coordinates product and service selections, and ensures that pricing, terms, and conditions for supplier contracts meet established standards for optimal result.
  • Establishes metrics, key performance indicators (KPIs), and service level agreements to continually improve the performance of infrastructure operations and ensure proper delivery of services from contracted vendors.
  • Ensures comprehensive disaster recovery architecture is maintained and operations are in place to safeguard compliance with required Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs) during business continuity events. 8. May represent the health care system's Chief Technology Officer in their absence, and may perform other related Deputy Chief Technology Officer duties, as required.

Minimum Qualifications

1. A Master's degree from an accredited college or university in computer science, information systems or technology, hospital administration, health care planning, or business administration and five (5) years of progressively responsible experience in health care information technology, health and medical service administration, finance or an appropriate related discipline with an emphasis on strategic planning or technical operations; or,

2. A Bachelor's degree from an accredited college or university in computer science, information systems or technology, hospital administration, health care planning, or business administration and six (6) years of progressively responsible experience in health care information technology, health and medical service administration, finance or an appropriate related discipline with an emphasis on strategic planning or technical operations.

Special Note : A total of one (1) year of required experience, as described above, can be substituted by completion of a Chief Technology Officer, Chief Information Officer, or Technology Leadership education program.

Additional Qualifications

YEARS OF EXPERIENCE :

  • Min 10 Years of comprehensive and deep experience in leading and developing teams across various technologies verticals, including Enterprise Architecture
  • 5+ years in technical operations, architecture, or equivalent progressive roles
  • 5+ years in supervisory or management capacity
  • 5+ years' experience in leading projects
  • 5+ years' experience in healthcare environment

Knowledge, Skills, Abilities and other Requirements :

  • Must successfully complete the pre-employment screening process.
  • Extensive knowledge of cloud and hybrid technologies, system design and integration, basic foundational technologies and production operations support including best practices and innovations.

If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes :

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

Note : Candidates selected for a position are required to come to NYC as part of their onboarding.

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