Chief Quality & Performance Officer

Neighborhood Health Association; Toledo (OH); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO and paid holidays

Job summary

Neighborhood Health Association in Toledo, OH seeks a Director of Quality and Performance Improvement to lead quality initiatives and drive organizational excellence. You will collaborate across all operations to enhance quality measures, oversee accreditation requirements, and recognize providers for outstanding work.

The role requires proven senior leadership in quality, with expertise in accreditation standards, risk management, and EMR systems, as well as a focus on population health and

Qualifications

• Proven experience managing professional staff and setting performance standards.
• Detailed knowledge of regulatory requirements including accreditation standards for FQHCs/PCMH.
• Experience developing and managing strategic plans and achieving organizational goals.
• Experience with assessments, accreditation reviews, or audits and performance standards.
• Proficient knowledge of medical practices and EMR systems.

Responsibilities

• Develop, implement, and monitor a comprehensive strategy focused on continuous quality improvement.
• Champion quality measures, patient satisfaction, and best practices with senior leadership.
• Lead risk management efforts and implement effective mitigation.
• Foster interdepartmental collaboration to control costs and ensure standards.
• Monitor accreditation changes and oversee Plans of Correction and findings.
• Direct and mentor the Quality Improvement staff to promote a culture of excellence.

Skills

Staff management

Regulatory compliance

Quality improvement

EMR systems

Population health

Strategic planning

Education

Bachelor’s degree in health services or related field

Job description

Neighborhood Health Association in Toledo, OH seeks a Director of Quality and Performance Improvement to lead quality initiatives and drive organizational excellence. You will collaborate across all operations to enhance quality measures, oversee accreditation requirements, and recognize providers for outstanding work.

The role requires proven senior leadership in quality, with expertise in accreditation standards, risk management, and EMR systems, as well as a focus on population health and