Chief Programs & Strategy Leader

New York Common Pantry, Inc.; New York (NY); On-site; USD 220,000 - 250,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Medical Expense Reimbursement

Dental

Vision insurance

403(b) Retirement Account

Employer-Paid Life Insurance

Long-Term Disability

Voluntary Life Insurance

Voluntary Pet Insurance

Pre-tax Transit Benefits

Job summary

New York Common Pantry is seeking a strategic, impact-focused Chief Program & Strategy Officer to lead programs, growth, government affairs, and research. Reporting to the CEO, the CPSO will shape long-term strategy and ensure mission-aligned, high-quality service delivery across sites.

This executive role oversees program leadership, analytics, and external partnerships, guiding data-driven decision making while advancing equity, dignity, and self-sufficiency for clients.

Qualifications

• Advanced degree (e.g., MS, MA, MSW, PhD) in public administration, social work, public policy, public health, nonprofit management, or a related field preferred.
• Minimum of 10 years of progressive leadership experience in human services, anti-poverty work, public health, community development, or a related nonprofit field.
• Significant experience managing complex programs, multiple departments, senior-level staff, and substantial budgets.
• Demonstrated success in strategic planning, organizational growth, and systems-level leadership.
• Experience working with government agencies, public funding, contracts, and regulatory compliance.
• Strong understanding of program evaluation, data analytics, and performance management.
• Exceptional communication, relationship-building, and leadership skills.
• Commitment to NYCP’s mission and values of dignity, health, equity, and self-sufficiency.

Responsibilities

• Provide executive leadership and oversight for all NYCP programs and services.
• Ensure high-quality, client-centered, equitable, and culturally responsive service delivery.
• Strengthen integration among programs to maximize client outcomes and access to services.
• Monitor program performance, quality, compliance, and operational effectiveness.
• Support program leaders in developing high-performing teams and strong management practices.
• Identify opportunities for innovation, expansion, and continuous improvement.
• Lead implementation of the programmatic components of NYCP’s strategic plan.
• Advise the CEO and Board on emerging community needs, trends, opportunities, and risks.
• Develop strategies that expand NYCP’s impact, geographic reach, partnerships, and service models.
• Lead planning related to program growth, new initiatives, and mission impact.
• Foster a culture that balances data-driven decision making with dignity-centered service delivery.
• Develop and execute NYCP’s government affairs and public funding strategy.
• Cultivate productive relationships with elected officials, government agencies, and public-sector partners.
• Monitor legislative, regulatory, and funding developments affecting food security, poverty alleviation, public benefits, and nonprofit services.
• Collaborate with executive leadership on advocacy priorities and public policy engagement.
• Represent NYCP with government, coalition, and community stakeholders.
• Oversee research, evaluation, data analytics, and impact measurement functions.
• Establish organizational performance metrics and outcome frameworks.
• Ensure that program and organizational decisions are informed by high-quality data and analysis.
• Lead development of dashboards, performance reports, and insights for executive leadership and the Board.
• Promote a culture of learning, accountability, and evidence-based practice.
• Serve as a member of the executive leadership team, contributing to organization-wide planning and decision making.
• Supervise, mentor, and develop senior leaders across programs, analytics, and government affairs.
• Collaborate closely with the Chief Finance & Administration Officer, Chief Development Officer, and other senior leaders.
• Support Board committees and provide reports, analyses, and strategic recommendations.
• Help cultivate a culture rooted in collaboration, accountability, innovation, and respect.

Skills

Leadership

Communication

Relationship-building

Data analytics

Education

Advanced degree (MS/MA/MSW/PhD)

Job description

New York Common Pantry is seeking a strategic, impact-focused Chief Program & Strategy Officer to lead programs, growth, government affairs, and research. Reporting to the CEO, the CPSO will shape long-term strategy and ensure mission-aligned, high-quality service delivery across sites.

This executive role oversees program leadership, analytics, and external partnerships, guiding data-driven decision making while advancing equity, dignity, and self-sufficiency for clients.