Chief Product Officer

Arrow Investment Group; United States; Hybrid; USD 250,000 - 380,000; Full time

Job summary

Arrow Investment Group, located in Los Angeles, is seeking a Chief Product Officer to define and execute the company’s product strategy and lead development across the portfolio. This executive will set vision, roadmaps, and governance while partnering with engineering, design, marketing, sales, and customer success to deliver customer value and revenue growth.

The role requires extensive product management experience, strong commercial judgment, and the ability to build and lead high-performing

Qualifications

• Bachelor’s degree required in a related field.
• MBA preferred.

Responsibilities

• Define and communicate the company’s overall product vision, strategy, and long-term roadmap in alignment with corporate objectives.
• Identify market opportunities, customer needs, industry trends, and competitive developments to guide product direction.
• Establish product priorities and strategic initiatives that support customer value, revenue growth, and market differentiation.
• Collaborate with executive leadership to evaluate product investments, portfolio expansion, and opportunities.
• Lead product development initiatives from concept to launch, optimization, and continuous improvement.
• Oversee market research, customer analysis, and competitive assessments to inform product decisions.
• Coordinate go-to-market planning for major releases and enhancements.
• Define KPIs to measure adoption, engagement, satisfaction, retention, revenue, and profitability.

Education

Bachelor’s degree in Product Management, Business Administration, Engineering, Computer Science, Marketing, or a related field

MBA

Job description

Chief Product Officer

Location

Los Angeles, CA | Hybrid / Remote Available
Employment Type

Full-Time | Executive Leadership
Reports To

Chief Executive Officer (CEO) / Board of Directors
Position Summary

The Chief Product Officer (CPO) is responsible for defining and executing the company’s overall product strategy, leading product development initiatives, and ensuring that the product portfolio supports the organization’s business objectives and long-term growth. This executive role oversees product vision, roadmap planning, market research, product innovation, and lifecycle management to deliver products that meet customer needs and strengthen the company’s competitive position.

The CPO works closely with executive leadership, engineering, design, marketing, sales, and customer success teams to translate business goals and market opportunities into successful product strategies. This position requires a strategic and customer-focused leader with extensive product management experience, strong commercial judgment, and the ability to build high-performing teams while delivering measurable business results.
Key Responsibilities1. Product Strategy and Vision

Define and communicate the company’s overall product vision, strategy, and long-term roadmap in alignment with corporate objectives.

Identify market opportunities, customer needs, industry trends, and competitive developments to guide product direction.

Establish product priorities and strategic initiatives that support customer value, revenue growth, and market differentiation.

Collaborate with executive leadership to evaluate product investments, strategic opportunities, and portfolio expansion.

Ensure product strategies remain aligned with changing business priorities, customer expectations, and market conditions.
2. Product Roadmap and Portfolio Management

Oversee the development, prioritization, and execution of product roadmaps across the company’s product portfolio.

Establish clear product planning processes that balance customer requirements, business value, technical feasibility, and resource availability.

Evaluate product opportunities based on market demand, revenue potential, strategic importance, and implementation complexity.

Coordinate roadmap planning with engineering, design, marketing, sales, and operations teams to ensure effective execution.

Regularly assess product portfolio performance and adjust priorities to maximize business value and competitive advantage.
3. Product Development and Innovation

Lead product development initiatives from concept discovery and requirements definition through launch, optimization, and continuous improvement.

Establish product development standards that promote customer focus, innovation, quality, and efficient execution.

Partner with engineering and design leaders to ensure product requirements are clear, feasible, and aligned with customer expectations.

Evaluate new technologies, product concepts, and emerging market trends to identify opportunities for innovation.

Promote a culture of experimentation, structured testing, and continuous learning to improve product outcomes.
4. Market Research and Customer Insights

Oversee market research, customer analysis, competitive assessments, and industry trend monitoring to inform product decisions.

Establish processes for collecting and evaluating customer feedback, product usage data, and market intelligence.

Translate customer needs and business opportunities into product requirements, feature priorities, and development plans.

Work with sales, marketing, and customer success teams to understand customer challenges and identify opportunities for product improvement.

Use research findings and data-driven insights to strengthen product positioning, customer satisfaction, and market relevance.
5. Cross-Functional Collaboration and Execution

Collaborate with engineering, design, marketing, sales, customer success, and operations teams to align product initiatives with business objectives.

Establish effective communication channels and decision-making processes across product-related functions.

Coordinate go-to-market planning for new products, major releases, and significant product enhancements.

Resolve competing priorities and cross-functional challenges that may affect product delivery, quality, or business outcomes.

Ensure all relevant teams understand product goals, target customers, launch timelines, and expected results.
6. Product Performance and Business Growth

Define key performance indicators (KPIs) to measure product adoption, engagement, customer satisfaction, retention, revenue contribution, and profitability.

Monitor product performance and use analytics to identify opportunities for improvement and growth.

Collaborate with finance and commercial teams to evaluate product investments, pricing strategies, business cases, and financial returns.

Establish regular product performance reviews and reporting processes for executive leadership.

Use product data and customer insights to guide strategic decisions, improve product-market fit, and support sustainable business growth.
7. Product Organization and Team Leadership

Lead, mentor, and develop product management leaders, product managers, and other professionals within the product organization.

Establish organizational structures, performance expectations, professional development plans, and accountability standards.

Oversee hiring, talent development, succession planning, and resource allocation to support product strategy and business growth.

Promote collaboration among product, engineering, design, and commercial teams to improve execution and innovation.

Build a high-performing product organization focused on customer value, strategic thinking, accountability, and continuous improvement.
8. Product Governance and Continuous Improvement

Establish product governance frameworks, planning standards, prioritization processes, and performance review mechanisms.

Ensure product initiatives comply with applicable regulatory requirements, contractual obligations, quality standards, and internal policies.

Review product development outcomes, customer feedback, and operational performance to identify improvement opportunities.

Improve product management processes, documentation, decision-making, and collaboration across the organization.

Provide executive leadership with strategic recommendations on product investments, portfolio development, innovation priorities, and long-term product opportunities.
QualificationsEducation

Bachelor’s degree in Product Management, Business Administration, Engineering, Computer Science, Marketing, or a related field.

Master’s degree in Business Administration (MBA), Technology Management, or a related discipline is preferred.

Additional professional training in product strategy, innovation management, design thinking, or business leadership is an advantage.
Experience

20+ years of progressive experience in product management, product development, product strategy, or related business functions.

10+ years of experience leading product management teams, senior product professionals, or cross-functional product organizations.

Demonstrated success in developing product strategies, managing product portfolios, and delivering measurable business results.

Strong experience overseeing product roadmaps, product launches, market research, and product lifecycle management.

Proven ability to align product initiatives with customer needs, commercial priorities, and organizational objectives.

Experience collaborating with executive leadership, engineering, design, sales, marketing, and customer success teams.

Strong analytical, strategic planning, communication, decision-making, and leadership skills.
Core Competencies

Product Strategy and Vision

Product Portfolio and Roadmap Management

Product Development and Innovation

Market Research and Competitive Analysis

Customer-Centric Product Management

Product Lifecycle Management

Cross-Functional Leadership

Business Performance and Product Analytics

Go-to-Market Strategy

Product Organization Development

Strategic Planning and Execution

Continuous Improvement and Change Management