Chief Product Officer

The Gateway Institute; Novi (MI); Hybrid; USD 160,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and LTD

401(k) with profit sharing

Employee stock options

Paid vacation, sick leave, holidays

Relocation assistance

Job summary

ThermoAnalytics, Inc. seeks a Chief Product Officer to own vision, strategy, and execution for a portfolio of thermal and infrared software and services.

The role reports to the executive team and leads Product Management, Operations, Research, and Business Development, coordinating with Engineering, Sales, Marketing, Customer Success, Finance, and Operations to maximize ARR and NRR. The CPO will drive product innovation, monetization, pricing strategy, and a scalable product organization, while

Qualifications

• 10+ years of product management experience with 3–5 years in senior leadership within B2B SaaS.
• Demonstrated experience scaling software from ~$10M to ~$50M ARR.
• Strong product leadership, technical literacy, and executive relationship skills.

Responsibilities

• Define and execute a 12–24 month product roadmap aligned to company objectives and ARR targets.
• Build and lead a high-performing product organization across multiple products and markets.
• Align product priorities with engineering, monetization, pricing, and go-to-market plans.
• Use market and customer insights to guide strategy and investments.
• Establish product operating mechanisms and metrics for predictability and growth.
• Own revenue/retention metrics and collaborate with GTM to drive product-led growth.
• Drive enterprise readiness and ensure SOC 2/GDPR compliance.
• Lead a Customer Advisory Board representing top customers.

Skills

Product leadership

B2B SaaS

Strategic planning

Team building

Financial acumen

Job description

ThermoAnalytics, Inc., a leading provider of thermal and infrared simulation software and services, seeks a Chief Product Officer to join their growing team in either Novi, Michigan or Calumet, Michigan . This full-time role offers opportunity for a hybrid remote schedule, with weekly onsite/in-office hours.

The Chief Product Officer (CPO) owns our product vision, strategy, and execution, with accountability for transforming the product portfolio into a coherent, profitable, scalable software business. The CPO will drive product innovation, market differentiation, customer value, and sustainable growth in annual recurring revenue (ARR) and net revenue retention (NRR) while supporting the company’s services business. As a member of the executive team, the CPO leads Product Management, Product Operations, Research, and Business Development, partnering closely with Software Development, Engineering, Sales, Marketing, Customer Success, Finance, and Operations to deliver strong customer and shareholder value.

What We Offer.

• $160,00 — $210,000 annual starting wage based on your knowledge and experience.
• Comprehensive core benefits that include medical, dental, vision, life, disability and life insurance.
• Competitive 401(k) retirement plan, profit sharing, and employee stock options.
• Work-life benefits with competitive vacation, sick and paid time off, and paid holidays.
• Relocation assistance, if needed.

What You’ll Do.

• Product Strategy & Growth: Define and execute a 12 — 24-month product roadmap tied to company objectives, financial targets, innovation, differentiation, and sustainable growth.
• Product Organization: Build and lead a high-performing product organization capable of managing multiple integrated products across key markets and sectors.
• Cross-Functional Execution: Align product priorities with engineering capacity and commercial objectives, including monetization, packaging, pricing, adoption, and key-account support.
• Market & Customer Insight: Use competitive intelligence, customer data, win/loss analysis, and churn drivers to prioritize investments and shape product strategy.
• Operating Discipline: Establish product operating mechanisms—including discovery cadences, quarterly business reviews, roadmap reviews, and performance metrics to improve execution predictability and speed.
• Revenue & Retention: Own product-led growth metrics, including product revenue, retention, customer satisfaction, and quality.
• Go-to-Market: Partner with Sales and Marketing to define target markets, customers, value propositions, positioning, and GTM strategy while eliminating underperforming offerings.
• Sales Alignment: Establish disciplined processes for balancing near-term deal opportunities with long-term product strategy.
• Ecosystem & Monetization: Strengthen integration with customers’ CAE and PLM environments and optimize B2B pricing models to increase product sales and annual contract value.
• Enterprise Readiness: Ensure product requirements support SOC 2, GDPR, and other enterprise security standards.
• Customer Engagement: Establish and lead a Customer Advisory Board representing the company’s highest-value customers.

12-MONTH SUCCESS MEASURES. Success Will Be Demonstrated Through

• An outcome- and revenue-focused product roadmap, rather than a feature-driven backlog.
• Improved NRR and reduced churn through higher-impact product enhancements and stronger onboarding.
• A scalable, accountable product organization with clear roles and decision ownership.
• Faster innovation, shorter development cycles, and greater experimentation velocity.
• Reduced customer time-to-value, supporting shorter sales cycles and higher win rates.
• A more stable platform capable of supporting high-volume corporate customers.
• Differentiated, difficult-to-replicate capabilities that increase customer retention and competitive advantage.

What We’re Looking For.

• The successful candidate will bring 10 years of product management experience, including 3–5 years in senior leadership within B2B SaaS, and demonstrated experience scaling a software business from approximately $10M to $50M ARR. The candidate should combine product leadership, technical literacy, financial acumen, commercial orientation, and experience with complex, multinational B2B sales environments.
• The CPO must be capable of transitioning from hands-on product execution to leading managers and building the product operating system, with strong focus on revenue, retention, strategic prioritization, and executive customer relationships. Most importantly, the CPO must help TAI move beyond its approximately $15M stage toward a standardized, scalable software product business, while avoiding excessive customization driven by services engagements.

COME MAKE A DIFFERENCE WITH US!

ThermoAnalytics is an Equal Opportunity Employer.