Chief Operations Architect & Growth Leader

Acosta Group; Chesterfield (AL); On-site; USD 350,000 - 700,000; Full time

Job summary

Acosta Inc. is seeking an EVP, Operations to lead enterprise merchandising, retail execution strategy, and service delivery with responsibility for P&L, workforce capability, and client outcomes.

The role integrates NLDC, OSC, Training, Talent Acquisition, Field Execution, 360 Governance, Sales Ops, and Retail Execution Technology into a single operating system, driving safety, consistency, and profitability across geographies.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Retail Management, Finance, or related field; 15+ years of leadership in merchandising/retail ops or related industries.
• 15+ years of progressively responsible leadership experience in merchandising, retail operations, field execution, or related areas.
• 10+ years leading large, geographically dispersed operations and senior leaders.
• Proven accountability for budgets or P&L performance.
• Experience leading executive partnerships with clients/retailers and driving operational transformation.

Responsibilities

• Translate enterprise strategy into operating plans, governance, and resource decisions.
• Lead end-to-end operations across NLDC, OSC, Training, Talent Acquisition, Field Execution, and Retail Tech.
• Oversee budgets, forecasts, and profit-and-loss results; drive productivity and cost controls.
• Ensure safety, quality, compliance, and risk management across the operation.
• Partner with Finance, Commercial, HR, and IT to align roadmaps and business cases.
• Lead a high-performing leadership team and build organizational capability and succession planning.

Skills

Executive leadership

Strategic planning

Financial management

Change management

Cross-functional leadership

Communication

Education

Bachelor's degree in Business Administration or related field

Master's degree preferred

Tools

Enterprise systems

BI tools

MS Office

Job description

Acosta Inc. is seeking an EVP, Operations to lead enterprise merchandising, retail execution strategy, and service delivery with responsibility for P&L, workforce capability, and client outcomes.

The role integrates NLDC, OSC, Training, Talent Acquisition, Field Execution, 360 Governance, Sales Ops, and Retail Execution Technology into a single operating system, driving safety, consistency, and profitability across geographies.