Chief Operating Officer, Health Plan — Hybrid Leadership

San Francisco Health Plan; San Francisco (CA); Hybrid; USD 350,000 - 400,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

PTO & holidays

Professional development

Job summary

San Francisco Health Plan (SFHP) is seeking an experienced Chief Operating Officer to report to the CEO and guide all primary service operations from our Downtown San Francisco office. The role requires residency in California and a hybrid onsite presence with a minimum of 4 days in the office each month, increasing in 2027.

You will partner with the Executive Team to translate strategic plans into operational priorities, lead a high-performing leadership team, and oversee departments spanning

Qualifications

• 15+ years in progressive leadership with multi-department oversight.
• Experience in budget development, FP&A and resource management.
• Experience in managed care organizations (MCO) or Medi-Cal/Medicare lines.
• Knowledge of CA health landscape and regulatory requirements (DHCS/DMHC/CMS).

Responsibilities

• Lead Executive Team and translate strategy into organizational goals.
• Oversee Operations including design, workforce and succession planning.
• Develop multi-year operational plan and drive execution with KPIs.
• Improve efficiency, scalability, and member/provider experience.
• Monitor regulatory changes and respond operationally.
• Report performance to Governing Board.

Skills

Leadership

Budgeting & FP&A

Strategic planning

Multi-department operations

Healthcare/Managed care knowledge

Education

Bachelor's degree in related field

MBA or related Master’s preferred

Job description

San Francisco Health Plan (SFHP) is seeking an experienced Chief Operating Officer to report to the CEO and guide all primary service operations from our Downtown San Francisco office. The role requires residency in California and a hybrid onsite presence with a minimum of 4 days in the office each month, increasing in 2027.

You will partner with the Executive Team to translate strategic plans into operational priorities, lead a high-performing leadership team, and oversee departments spanning