Chief Operating Officer (COO)

Regal Credit Management; Los Angeles (CA); On-site; USD 260,000 - 280,000; Full time

Job summary

Regal Credit Management in Los Angeles is seeking a Chief Operating Officer to partner with the CEO, drive day-to-day execution, and build scalable operating systems for an AI-first fintech platform.

The role requires 10+ years of executive leadership, experience scaling a high-growth tech organization, and the ability to work full-time in person in Los Angeles. Base salary ranges from $260,000 to $280,000 with separate incentives documented.

Qualifications

• 10+ years of executive operational leadership.
• Experience as COO or senior operations leader at a tech company.
• Proven track record scaling a high-growth technology organization.
• Experience partnering with a founder/CEO.
• Strong financial, operational, and communication skills.
• Delivery of repeatable AI workflows and measurable outcomes.
• Technical fluency with structured data, spreadsheets, and documentation.

Responsibilities

• Translate strategy into operating plans, budgets, priorities, and measurable outcomes.
• Build leadership capability and recruit senior leaders.
• Establish KPIs, department scorecards, quarterly planning, and operational reviews.
• Build and implement AI workflows across operations, sales, customer service, HR, finance, and executive reporting.
• Coordinate with engineering and department leaders on testing, documentation, training, monitoring, and ongoing ownership.
• Support international operations and enterprise partnerships.
• Measure productivity, quality, cycle time, cost, adoption, and business results.

Skills

Executive leadership

Operational leadership

Strategic planning

AI workflows

Cross-functional leadership

Financial management

Communication skills

Job description

Los Angeles, United States | Posted on 11/10/2026

Regal Credit Management is transforming into an AI-first financial technology company focused on credit management, identity protection, financial wellness, and enterprise partnerships.

We are seeking a Chief Operating Officer to partner directly with the CEO, lead day-to-day execution, and build scalable operating systems.

Annual base salary: $260,000–$280,000. Any bonus, equity, or other incentives will be documented separately and are not guaranteed.

Responsibilities

• Translate strategy into operating plans, budgets, priorities, and measurable outcomes.
• Build leadership capability, recruit senior leaders, and strengthen accountability.
• Establish company KPIs, department scorecards, quarterly planning, and operational reviews.
• Personally build, test, and implement AI workflows across operations, sales, customer service, HR, finance, and executive reporting.
• Coordinate with engineering and department leaders on testing, documentation, training, monitoring, and ongoing ownership.
• Support international operations and enterprise partnerships.
• Measure productivity, quality, cycle time, cost, adoption, and business results.

Selection includes a paid, bounded exercise using synthetic data: build an AI-enabled workflow, test a failure, demonstrate the result, and provide operating instructions and a completion report. A live change request and references will verify personal implementation ownership.

Requirements

• 10+ years of executive operational leadership.
• Experience as COO, President, VP Operations, Chief of Staff, or a comparable executive.
• Proven experience scaling a high-growth technology organization and building executive teams.
• Experience working with a founder or entrepreneurial CEO.
• Strong financial, operational, leadership, and communication skills.
• Demonstrated personal delivery of repeatable AI workflows, including reusable skills or agents, source-based analysis, testing, and measurable outcomes.
• Technical fluency with structured data, spreadsheets, documentation, and approved business-system connectors.
• Ability to work full-time, in person in Los Angeles.

Strongly preferred: SaaS, fintech, cybersecurity, identity protection, enterprise software, international operations, enterprise customers, and process automation.