Chief Operating Officer (Bilingual in Korean)

Cesna-Recruitment; Fort Lee (NJ); On-site; USD 250,000 - 350,000; Full time

Job summary

USP, a New Jersey-based importer and distributor of flat-rolled steel, seeks a Chief Operating Officer to own day-to-day operations and lead department heads under the President and Chairman. The COO will translate strategy into operating plans, establish KPIs, and drive performance across supply chain, logistics, and admin functions.

The role requires extensive executive leadership, English and Korean fluency, and a track record of P&L, budgeting, and governance.

Qualifications

• Executive operating leadership with company-wide accountability.
• Fluency in English and Korean to communicate with ownership and overseas partners.
• Proven track record in leading department heads across multiple functions.
• Executive responsibility for P&L, budgets, cost management, and working capital.
• Experience building management processes and performance reporting.
• Ability to learn a specialized industry and product line quickly.

Responsibilities

• Own day-to-day operations and serve as the primary decision point for cross-functional operating matters.
• Lead, coach, and develop department heads; establish clear objectives, accountability, decision rights, and succession depth.
• Translate ownership's priorities into operating plans, budgets, milestones, owners, and measurable targets; drive execution through completion.
• Establish a disciplined management cadence, dashboards, financial and operating KPIs, internal controls, reporting, and follow-through.
• Assess the organization, processes, systems, and management capabilities; prioritize improvements and move stalled initiatives to resolution.
• Coordinate supply chain, customs and logistics, inventory, third-party processing, customer service, budgeting, costs, working capital, credit, risk, and compliance.
• Contribute ideas, constructive challenge, and well-supported feasibility proposals to short and mid-term planning.
• Partner with existing leadership to strengthen commercial processes, forecasting, management capability, talent development, and succession.
• Support M&A preparation and transaction work with ownership, counsel, investment banks, advisors, and prospective strategic acquirers.
• Represent USP with suppliers, processors, customers, and partners while promoting timely decisions and continuous improvement.

Skills

Executive leadership

Bilingual English/Korean

P&L management

Cross-functional leadership

Strategic planning

Change management

Education

Bachelor's degree or equivalent

MBA or equivalent advanced degree

Tools

ERP systems

Job description

[About Our Client]

We\'re a New Jersey-based importer and distributor of flat-rolled steel. For more than 30

years, USP has served customers nationwide through longstanding international supplier relationships, disciplined logistics and inventory management, and responsive service.

This role reporting to the President and working closely with the Chairman, the COO will own day-to-day operations, lead the department heads, materially reduce ownership\'s involvement in routine matters, and serve as a strategic partner in shaping and executing the company\'s direction.

[Job Summary]

The COO will have authority over day-to-day decisions within approved strategy, budgets, policies, and delegated limits. Within that scope, department heads will report to and act on the COO\'s direction without seeking secondary approval, and the President and Chairman will support those decisions unless an agreed escalation threshold or material risk is involved. The COO must earn continuing confidence through sound judgment, clear communication, respect, collaboration, and consistent follow-through. Material strategy, capital, acquisition, investment, and ownership decisions remain with the President and Chairman.

[Job Description]

• - Own day-to-day operations and serve as the primary decision point for cross-functional operating matters.
• - Lead, coach, and develop department heads; establish clear objectives, accountability, decision rights, and succession depth.
• - Translate ownership\'s priorities into operating plans, budgets, milestones, owners, and measurable targets; drive execution through completion.
• - Establish a disciplined management cadence, dashboards, financial and operating KPIs, internal controls, reporting, and follow-through.
• - Assess the organization, processes, systems, and management capabilities; prioritize improvements and move stalled initiatives to resolution.
• - Coordinate supply chain, customs and logistics, inventory, third-party processing, customer service, budgeting, costs, working capital, credit, risk, and compliance.
• - Contribute ideas, constructive challenge, and well-supported feasibility proposals to one-, three-, and five-year planning.
• - Partner with existing sales leadership to strengthen commercial processes, forecasting, management capability, talent development, and succession.
• - Support USP\'s M&A preparation and transaction work with ownership, counsel, investment banks, advisors, and prospective strategic acquirers.
• - Represent USP with suppliers, processors, customers, and partners while promoting timely decisions, collaboration, and continuous improvement.

[Qualifications]

• - Substantial executive operating leadership as a COO, President, General Manager, Managing Director, EVP, VP of Operations, or comparable senior leader, with genuine company-wide or business-unit accountability.
• - Professional fluency in spoken English and Korean, sufficient to communicate effectively with Korean-speaking ownership, employees, overseas suppliers, and business counterparts.
• - Track record of leading department heads and overseeing several business functions, such as supply chain, finance, IT, HR, sales, customer service, or administration.
• - Executive responsibility for P&L performance, budgets, cost management, working capital, and operating results.
• - Experience building accountability, management processes, internal controls, performance metrics, and decision-useful reporting.
• - Sound independent judgment, strong ownership alignment, early escalation of material risks, and a collaborative record of leading change through credibility and follow-through.
• - Ability to learn a specialized industry and product line quickly; bachelor's degree or equivalent education and executive experience.
• - Experience in a privately held, family-owned, or founder-led business with clearly defined governance and decision rights.
• - Experience in import, distribution, trading, manufacturing, logistics, or another inventory-intensive operating model.
• - Knowledge of steel, metals, building materials, chemicals, automotive parts, raw materials, commodities, or similar products, together with experience managing overseas supplier relationships.
• - Experience supporting M&A preparation or transactions, including management presentations, due diligence, data readiness, and work with bankers, advisors, or strategic acquirers.
• - Experience scaling a sales organization, developing next-generation talent, and implementing or improving ERP systems and data-driven reporting.
• - Written Korean proficiency, experience conducting complex negotiations in Korean, or an MBA or relevant advanced degree is a plus.