Chief Operating Officer

ARK Solutions, Inc.; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

ARK Solutions, Inc. is seeking a Chief Operating Officer (COO) to lead day-to-day operations across several departments while maintaining high standards of performance and accountability. Ideal candidates will have significant operational leadership experience and the ability to foster a collaborative culture across the organization. This role offers a competitive salary range, additional bonuses, and the opportunity to make a substantial impact in a dynamic IT staffing firm.

Benefits

Medical insurance

Vision insurance

401(k)

Disability insurance

Flexible working hours

Strong team culture

Retention bonus

Qualifications

• 8-15 years in operations or business management.
• Strong background in team management and offshore resources.
• Experience implementing operational workflows.

Responsibilities

• Manage and coach department leads across various functions.
• Set and track KPIs and performance dashboards.
• Collaborate with the CEO to translate strategy into execution.

Skills

Leadership

Operational management

Performance management

Trust building

Tools

JobDiva

MS Excel

CRM systems

Job description

This range is provided by ARK Solutions, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $140,000.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from ARK Solutions, Inc.

Global HR Leader | 7500+ Followers | Keep the Human in HR

We’re hiring a COO who can drive results and build momentum—quietly, capably, and with a deep sense of ownership.

ARK Solutions is a founder-led IT staffing firm with global operations, sharp delivery processes, and a reputation for punching above our weight. With a strong presence in both the U.S. and India, we’re now looking for someone who can scale what works, coach what’s struggling, and run day-to-day operations across HR, delivery, tech, finance, and sales support—so our CEO can focus on strategy and growth.

We’ve already built working systems. We don’t need reinvention—we need optimization. You’ll inherit a solid but scrappy foundation and a team that’s ready for leadership. We’re looking for someone who understands how to build trust, drive performance, and lead with calm authority.

This is not a figurehead role. You’ll be in the trenches, solving problems, and leading leaders.

• Manage and coach department leads (HR, Delivery, Finance, India Ops, Tech, Sales Support)
• Set and track KPIs, weekly check-ins, and performance dashboards
• Build hiring discipline, retention strategy, and leadership pipeline
• Ensure financial discipline across vendor spend, payroll, and internal budgets
• Maintain compliance and vendor relationships (banks, CPA, benefits, etc.)
• Collaborate with the CEO to translate strategy into execution
• Reinforce cross-border alignment between the U.S. and India teams
• Foster a culture of clarity, accountability, and balance

???? Required Experience

• 8–15 years in operations, leadership, or business management (staffing industry experience is a plus, not required)
• Strong background in managing multi-department teams and offshore resources
• Experience implementing and improving operational workflows (bonus for tools like JobDiva, MS Excel, CRM systems)
• Familiarity with financial oversight (budgets, payroll, vendors)
• Experience working directly with a founder or executive team
• Authorization to work in the U.S.; remote, but must reside east of the Mississippi
• $100,000–$140,000 base salary - can go higher for the right candidate
• Up to $20,000 annual retention bonus for candidates who stay and deliver impact
• Flexible working hours and strong team culture

???? Questions: Respond to the questions with your application for fastest response

• What’s your approach to earning trust with a founder or visionary CEO?
• Write a short note (250 words max) on why you're the right fit for this COO role. Use of ChatGPT is permitted—just let us know.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, General Business, and Human Resources

• Industries

  Staffing and Recruiting and IT Services and IT Consulting

Referrals increase your chances of interviewing at ARK Solutions, Inc. by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Get notified about new Chief Operating Officer jobs in United States.

United States $180,000.00-$205,000.00 2 weeks ago

Chief Executive Officer - New AI Agency in Rapid Growth

United States $225,000.00-$250,000.00 6 hours ago

United States $800,000.00-$1,200,000.00 3 weeks ago

CEO / Co-Founder – Marketplace Startup (Equity-Only Start)

Chief Executive Officer in the Food and Beverages Industry

Chief Executive Officer - Veterinary Products

Entrepreneur in Residence (Future CEO / Founder) - Boston, MA

Working Partner/ Investor/ President/CEO for a Viska Consortium Startup Company

Chief Executive Officer, Family Legal Care

Texas, United States $165,000.00-$192,000.00 2 weeks ago

Chief Financial Officer Opportunity - PE Backed, Multi-Site Healthcare Services *Remote

Entrepreneur in Residence (Future CEO / Founder) - Boulder, CO

Co-founder / CEO - AI Agent Payments Platform

Entrepreneur in Residence (Future CEO / Founder) - San Francisco, CA

Executive Partner (CIO Advisory) - Oil & Gas/Energy Industry

Texas, United States $165,000.00-$192,000.00 3 days ago

Chief Executive Officer - E&S Property Insurance

Entrepreneur in Residence (Future CEO / Founder) - Denver, CO

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.