Chief Operating Officer

Evercam Ltd.; United States; Teletrabalho; USD 250 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Equity participation

Health insurance

Remote work options

Resumo da oferta

Evercam Ltd. is seeking a strategic COO to lead Global Operations across Site Ops, support, BizOps, hardware and compliance.

You will guide a matrix organisation with regional and dotted-line reports and drive service delivery through site services, CS and professional services, including embedded engineers. You will shape the Evercam OS and AI-first processes, oversee hardware supply chains, data and internal apps, and maintain high standards for contracts and SLAs while reporting to the CEO

Qualificações

• Experience in AI-driven operations and data hygiene.
• Strong documentation and asynchronous communication.
• Customer-centric approach and culture advocacy.
• Construction industry familiarity is a plus.
• Ability to manage global operations across multiple teams.

Responsabilidades

• Lead global operations across Site Ops, Support, BizOps, Hardware and Compliance.
• Oversee matrix organisation with regional and dotted-line reporting.
• Drive service delivery through site services, customer support and Professional Services, including Forward Deployed Engineers.
• Oversee end-to-end hardware, inventory and supply chain logistics.
• Shape the Evercam OS and AI-first processes and org structure.
• Manage Systems, Data & AI internal apps and the intranet.
• Oversee contracts, SLAs and customer commitments.
• Present to CEO, board and shareholders on performance and strategy.

Conhecimentos

AI thinking

Documentation

Asynchronous communication

Customer-centric

Culture advocate

Data hygiene awareness

Ferramentas

AI tools

Descrição da oferta de emprego

Evercam unifies fixed cameras, drones, and 360 into a single platform to improve construction productivity, team collaboration, and visibility.

We are built for the most complex projects in the world, helping builders to run safer, more productive, and more profitable.

Job Description

This is a remote position.

About Evercam

Our mission is to improve productivity and safety on construction sites through Reality Driven Intelligence.

We are 130 people delivering hardware, software, and services in 25 countries across 24 time zones to the world's largest, most complex construction projects.

We seek an Operational leader to help us continue our mission to create the world’s leading reality capture platform. This is a strategic leadership role, client-facing and presenting occasionally to the board & shareholders. We offer a competitive salary and equity participation.

All applicants must complete a short pre-screening assessment as part of the application process to help us better understand your experience and fit for the role - applications without a completed assessment will not be considered.

The Role

The COO reports to the CEO and owns Global Operations. He/She manages the Site Ops, Support, BizOps, Hardware, and Compliance teams.

We are a matrix organisational structure. Some of the delivery teams (site services) report to regional MDs and would be your dotted-line reports, other teams (professional services & support) would report directly to you.

• Performance Management & Measurement (Work with C-Suite to implement performance measurement including KPIs & OKRs across the org.)
• Drive service delivery through site services, customer support, and Professional Services - including the management and deployment of Forward Deployed Engineers (FDEs) embedded on strategic client projects.
• End to end Hardware , inventory and associated supply chain & logistics
• The "Evercam OS" - How we do things - this will include rethinking many of our processes and org structure for an AI-first approach.
• Systems, Data & AI (Internal Apps)
• The Intranet
• Compliance & The Customer Contract, SLAs
• Construction industry experience would be an advantage, as would demonstrated ability to build tools using AI.

OKRs / KPIs

KPIs will include

• Site Ops Revenue & Margin
• Systems
• Employee Satisfaction
• Intranet Adoption
• Services Revenue & Margin
• Hardware Margin ( % and Gross )
• Reliability
• OKRs
• KPIs and OKRs operationalised across the org
• VSO (Vision, Strategy, and Objectives) 2027 done
• Company Calendar / Cadence Owned

Requirements

• Ireland or UK based
• AI thinking and skills
• Strong documentation and asynchronous communication skills
• Advocate and represent our culture
• Keep the team’s drive and intranet organised and up to date
• Understanding of the value of data and its hygiene
• Customer-centric approach to all aspects of our business

• You'll be joining a fast-scaling company redefining how construction projects are managed and measured.
• Health Insurance (USA, UK, Ireland, Australia)