Chief Operating Officer

Wabash Valley Health Center; Terre Haute (IN); On-site; USD 140,000 - 200,000; Full time

Job summary

Wabash Valley Health Center (WVHC) seeks an experienced Chief Operating Officer to lead clinical and administrative operations. Reporting to the CEO, the COO will advance organizational goals, enhance efficiency, support quality patient care, and ensure long-term success while upholding WVHC's mission of accessible, high-quality healthcare.

The role requires strategic leadership, strong regulatory knowledge, and ability to drive cross-department collaboration to build a high-performing team

Qualifications

• Five+ years of progressive healthcare leadership experience.
• Experience in FQHC, community health center, or safety-net setting preferred.
• Strong knowledge of federal, state, and local healthcare regulations.
• MBA/MHA/MPH or other relevant master’s degree preferred.

Responsibilities

• Provide executive leadership for day-to-day operations of the health center.
• Implement organizational policies, programs, and strategic initiatives.
• Align operational activities with WVHC's strategic plan and mission.
• Foster a culture of quality, accountability, collaboration and continuous improvement.
• Support patient care through efficient and cost-effective operations.
• Monitor performance metrics and identify improvement opportunities.

Skills

Executive leadership

Operational management

Change management

Communication & relationships

Strategic planning

Education

Bachelor's degree in Healthcare Administration or related field

MBA/MHA/MPH or master’s degree preferred

Job description

Wabash Valley Health Center (WVHC) is seeking an experienced and mission-driven Chief Operating Officer (COO) to join our executive leadership team. This is an exciting opportunity for a dynamic healthcare leader to help shape the future of a growing Federally Qualified Health Center dedicated to improving the health and well-being of the communities we serve.

Reporting directly to the Chief Executive Officer, the COO will provide strategic and operational leadership for WVHC's clinical and administrative operations. The COO will play a key role in advancing organizational goals, enhancing operational efficiency, supporting quality patient care, and ensuring the long-term success of the health center.

Working collaboratively with the CEO, Chief Medical Officer, Chief Financial Officer, staff, volunteers, and community partners, the COO will lead initiatives that strengthen organizational performance while maintaining a strong commitment to WVHC's mission of providing accessible, high-quality healthcare.

Key Responsibilities

• Provide executive leadership for the day-to-day operations of the health center.
• Implement organizational policies, programs, and strategic initiatives.
• Ensure operational activities align with WVHC's strategic plan and mission.
• Promote a culture of quality, accountability, collaboration, and continuous improvement.
• Support the delivery of exceptional patient care through efficient and cost-effective operations.
• Monitor performance metrics and identify opportunities to improve clinical, operational, and patient experience outcomes.
• Ensure compliance with all applicable federal, state, and local healthcare regulations.
• Foster strong relationships across departments to build a cohesive, high-performing team.
• Support grant management activities and organizational sustainability initiatives.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, or a related field required; MBA, MHA, MPH, or other relevant master's degree preferred.
• Minimum of five years of progressive healthcare leadership experience with demonstrated success in operational management, team leadership, and organizational performance improvement.
• Experience in a Federally Qualified Health Center (FQHC), community health center, or other safety-net healthcare setting preferred.
• Experience with federal and state grant writing, grant management, and compliance preferred.
• Strong knowledge of federal, state, and local regulations governing healthcare facility operations.
• Ability to exercise sound judgment, manage competing priorities, and lead through change.
• Demonstrate ability to develop and maintain cohesive, high-performing teams while fostering collaboration across departments.
• Excellent organizational, communication and relationship-building skills.
• Knowledge of quality improvement, population health, value-based care, and healthcare performance metrics is desirable.
• High degree of professionalism, initiative, diplomacy, innovation, and commitment to WVHC's mission of providing accessible, high-quality healthcare.

Why Join WVHC?

At Wabash Valley Health Center you will have the opportunity to make a meaningful impact on the health of our community while serving as a key member of the executive leadership team. We are committed to providing compassionate, high-quality care and fostering a collaborative environment where leaders can innovate, grow, and make a difference.