Chief Operating Officer

The Villages of Indiana; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Ongoing professional development opportunities

Low-cost healthcare benefits

Generous PTO and Holiday program

Emphasis on work-life balance

Job summary

The Villages of Indiana is seeking a Chief Operations Officer to provide operational leadership and drive innovation across the organization. The COO will oversee contracts, improve program effectiveness, and mentor teams to enhance outcomes for children and families. The role requires a Master's degree and significant experience in child-focused social services. The organization offers a collaborative environment and emphasizes work-life balance, competitive pay, and comprehensive benefits.

Qualifications

• Master’s Degree from an accredited college or university.
• Seven years of related experience with child-focused social services.
• Five years of senior leadership experience.
• Experience and knowledge of clinical services.

Responsibilities

• Provide operational leadership and oversight related to contracts and grants.
• Inspire, mentor, and empower leaders and teams.
• Create and execute strategies for program growth opportunities.
• Drive innovation and strategic expansion initiatives.
• Foster a culture of innovation and collaboration.

Skills

Operational leadership

Collaboration

Strategic growth

Innovation

Accountability

Education

Master’s Degree in social work, psychology, counseling, education or related field

Job description

Career Opportunities with The Villages of Indiana

Join our dynamic team as our Chief Operations Officer and make a meaningful impact in the lives of those we serve! Enjoy ongoing professional development opportunities, access to low-cost healthcare benefits that support you and your family, a generous PTO and Holiday program, and an emphasis on work life balance!

The Chief Operating Officer serves as a strategic and collaborative executive leader responsible for advancing operational excellence, organizational effectiveness for programs, and mission impact across The Villages of Indiana. Working closely with the President & CEO and Executive Leadership Team, the COO fosters a positive, high-performing culture that supports employees, strengthens programs, encourages innovation, and ensures exceptional service to children and families statewide. This position promotes cross-organizational collaboration, strategic growth, operational alignment, and continuous improvement while supporting the agency’s mission, vision, goals, and values.

As the Chief Operations Officer, you will:

Provide operational leadership and oversight related to contracts, grants, vendor relationships, business agreements, and state/federal partnerships.

Ensure Request for Proposals/Information/Service are completed and submitted timely and accurately.

Inspire, mentor, and empower leaders and teams to achieve strong outcomes for children and families through collaboration, innovation, accountability, and shared purpose.

Oversee designated areas of Program Administration and facilitate strong integration and collaboration across service lines and departments agency wide.

Create and execute strategies for program and service growth opportunities that strengthen organizational impact and community responsiveness.

Communicate recommendations for program and operational improvements based on organizational needs, emerging trends, and best practices.

Drive innovation and strategic expansion initiatives that strengthen programs, enhance operational effectiveness, and increase organizational impact to support high-quality services, operational excellence, and long-term sustainability.

Foster a culture of innovation, collaboration, service enhancement and continuous improvement across programs and operations that is aligned with the organization’s mission and strategic priorities.

Position Requirements

• Master’s Degree from an accredited college or university in social work, psychology, counseling, education, or a related field
• Seven (7) years of related experience with child focused social services
• Five (5) years of senior leadership experience
• Experience and knowledge of clinical services

The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package.

The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served.