Chief Operating Officer

Prosigliere, Inc.; Austin (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

Prosigliere, Inc. is seeking a COO who will drive EBITDA growth, own new market verticals, and work closely with the CEO and CTO. This role requires a hands-on leader who can manage client relationships, deliver strategic operating improvements, and scale internal processes.

You will oversee onboarding, engagement visibility, and EBITDA targets while developing directors and managers. Frequent travel to clients is expected, and you will stay billable on select engagements as a senior advisor.

Qualifications

• 10+ years as an operator, consultant, or executive in consulting, staffing, or technology services.

Responsibilities

• Join client engagements as a C-level advisor and translate business needs into process requirements.
• Lead revenue growth initiatives, scope new work, and help close contracts across two verticals (enterprise and SMB).
• Build and run a consistent client onboarding process for new engagements.
• Provide engagement visibility to executive leadership with status, risks, staffing, and financial health.
• Support the CEO and CTO with strategic operating improvements and governance.

Skills

C-level advisory

Revenue growth

Client onboarding

Team leadership

Strategic planning

Job description

Location:

Texas, preferably Austin. Frequent travel to clients and prospects (around 90+ days per year).

Reports to:

CEO

Type:

Full-time

Prosigliere is an Austin-based technology and operations partner for growing companies. We work with founder-led and lower-middle-market leadership teams that have outgrown their systems or technical capacity. They need a trusted partner to help them make good decisions and execute the right next move.

We provide fractional CXO services, technical diligence, staff augmentation, and advisory work, backed by engineers when execution requires it. Around 96 people work with us across the US and Latin America, serving about 15 clients, and we are closing several new engagements every month.

How we work

We are not a “sell you the whole world” consulting firm. We find the highest-value problem, solve it well, build momentum, and step back once the work is done.

• Business-first, not tool-first. We start with the problem, not the product.
• Assessment before commitment. We tell clients what we see and what we would do, with no obligation to go further.
• Quick wins before big commitments. We look for the smallest change that proves value fastest.
• No dependency model. Clients come back when the next problem shows up.

Our belief: if we add value, clients will ask us to do more.

The role

The COO is a trusted senior leader who drives company EBITDA and builds new lines of business, so the CEO can focus on growth and strategy. You work closely with the CEO and as a peer to our CTO.

You bring immediate credibility with clients and with our team. You handle client escalations with patience and respect, and you develop our leaders from your own experience. You are action-oriented.

You lead a team. You also stay billable on select accounts as a C-level advisor, about 20% to 30% of your time. In your first year, you build our enterprise and SMB verticals.

What you will own

• Client advisory (billable). Join client engagements as a C-level advisor. Run discovery with executives and turn business needs into process and functional requirements.
• Revenue growth. Join new opportunities with the CEO, scope what the client needs, and help close, bringing credibility where seniority matters. Build and grow two new verticals, enterprise and SMB, and own revenue and margin for each. Over time, take ownership of revenue across accounts and lines of business.
• Client onboarding. Build and run a consistent onboarding process so every new client starts well.
• Engagement visibility. Give the executive team a current, trusted view of every engagement: status, risks, staffing, and financial health.
• CEO leverage. Take on the client and operating work the CEO would otherwise carry.
• Business readiness. Help keep contracts, reporting, and client records organized and audit-ready as the company grows.
• EBITDA. Drive company EBITDA targets with the CEO.
• Team and leaders. Lead the team behind those verticals and develop our directors and managers.
• Client escalations. Own escalations from first call to resolution.

The COO owns market, offer, revenue, and margin. The CTO owns architecture, delivery, and technical standards.

What we are looking for

• 10+ years as an operator, consultant, or executive in consulting, staffing, or technology services.
• Proven experience as a C-level advisor: you can run discovery with executives and translate business needs into process and functional requirements.
• A track record of growing revenue: you can join an opportunity, ask the right questions, scope the work, and help close.
• Experience leading teams or a line of business, and willingness to be hands-on while we build the next stage.
• A business-first mindset: you start with the problem and recommend the smallest change that proves value.
• Comfort being billable and building client trust quickly.
• Experience building repeatable client onboarding and status reporting.
• Integrity and transparency: you put the client first and keep the team informed.
• Willingness to travel frequently to clients and prospects.

Nice to have

• Experience working with nearshore or distributed teams in Latin America.
• Experience preparing a services company for investment or a transaction.