Chief of Staff - Staff

Genpact Ltd.; New York (NY); Hybrid; USD 145,000 - 215,000; Full time

Job summary

Genpact is seeking a Chief of Staff to partner directly with the Global Agentic AI Officer, shaping and scaling strategic priorities and speeding decisions. This role requires strong technical credibility, business judgment, and executive presence to operate across Product, Engineering, GTM, Strategy and Corporate Functions.

The annual base compensation ranges from 145,350 to 215,000 USD. This position is based in the United States with a hybrid work arrangement; Los Angeles-based candidates are

Qualifications

• Bachelor's degrees listed: Commerce, Economics, Finance.
• MBA or Masters in Business Administration or Analytics.
• Professional certifications in ITIL 4, Excel, PRINCE2, PMP.
• Proficiency in English, advanced C1.

Responsibilities

• Strategic Partner to the Global Agentic AI Officer – Act as a trusted advisor on priorities and coordinate executive discussions.
• Drive Cross‑Functional Execution – Own initiatives across Product, Engineering, GTM, Marketing, HR, Finance and Corporate Strategy.
• Technology & Product Leadership – Accelerate Agentic AI product development and translate concepts for executive decisions.
• Executive Communications – Develop board and executive narratives and investment cases.

Skills

Critical Thinking

CRM (Customer Relationship Management)

Data-Driven Decision Making

Energy Work

Executive Presence

People Leadership

Project Management

Storytelling

Strategic Planning

Education

Bachelor's - Commerce

Bachelor's - Economics

Bachelor's - Finance

Master's - Business Administration

Master's - Business Analytics

ITIL 4 Foundation Certificate in IT Service Management

Microsoft Office Specialist MS Excel

PRINCE2 Practitioner

Project Management Professional (PMP)

Work Smarter, Not Harder: Time Management for Personal & Professional Productivity

Tools

MS Excel

ITIL 4 Foundation

PRINCE2 Practitioner

PMP

Job description

Chief of Staff Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Chief of Staff, Global Agentic AI Office

Job Description

About the Role: Genpact is seeking a Chief of Staff to partner directly with the Global Agentic AI Officer in shaping and scaling one of the company's most strategic businesses. This role is not about managing projects or coordinating meetings. It is about becoming an extension of the Global Agentic AI Officer—creating leverage by driving strategic priorities, accelerating decisions, representing the office in senior forums, and ensuring the leadership team executes with speed and alignment. The successful candidate will combine strong technical credibility, business judgment, executive presence, and exceptional execution capability to operate across Product, Engineering, GTM, Strategy and Corporate Functions.

The approximate annual base compensation range for this position is: 145,350 to 215,000 USD. Los Angeles California-based candidates are not eligible for this role.

Key Responsibilities

• Strategic Partner to the Global Agentic AI Officer – Act as a trusted advisor and thought partner on strategic, organizational and business priorities. Represent the Global Agentic AI Officer in executive meetings and leadership forums where appropriate. Help prioritize the leader's time by identifying the highest-value opportunities and removing operational noise. Challenge thinking, provide independent perspectives, and frame executive decisions.
• Drive Cross‑Functional Execution – Own enterprise‑wide initiatives spanning Product, Engineering, GTM, Marketing, HR, Finance and Corporate Strategy. Remove execution bottlenecks and drive accountability across senior leadership teams. Establish operating rhythms, executive reviews, decision forums and governance mechanisms. Lead high‑impact initiatives from concept through execution.
• Technology & Product Leadership – Partner closely with Product and Engineering leaders to accelerate Agentic AI product development and commercialization. Translate technical concepts into executive‑level business decisions. Support portfolio prioritization, product strategy and scaling initiatives. Bring structured thinking to ambiguous technical and business challenges.
• Executive Communications – Develop Board, CEO and executive‑level narratives. Prepare strategic business reviews, investment cases and operating updates. Ensure leadership teams remain aligned on priorities, risks and decisions.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics
• Certifications ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft
• Microsoft Office Specialist MS Excel - MicrosoftMicrosoft
• PRINCE2 Practitioner - PeopleCraftPeopleCraft
• Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)
• Work Smarter, Not Harder: Time Management for Personal & Professional Productivity - CourseraCoursera

Required Skills

• Critical Thinking
• Customer Relationship Management (CRM)
• Data-Driven Decision Making
• Energy Work
• Executive Presence
• People Leadership
• Project Management
• Storytelling
• Strategic Planning

Language

English (Required)

Language Proficiency - Advanced - C1

Additional Job Location

Job Type Regular Master Skill List - Executive Support Remote Type - Hybrid Work Shift - Day Job (United States of America)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity or physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.