Chief of Staff, Operations & Talent — Systems & Impact

StartX

Palo Alto (CA)

On-site

USD 120,000 - 170,000

Full time

14 days+

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Job summary

StartX is seeking a Chief of Staff for Operations & Talent to act as a junior COO, ensuring the internal ship runs flawlessly. You will sit at the intersection of team execution, organizational structure, and talent strategy—turning high-level vision into scannable, manageable, and highly successful deliverables.

This is a role for a master organizer who loves systems, thrives on keeping projects on track, and can design internal frameworks that motivate a high-performing team within a

Qualifications

  • 4–7 years of experience in high-growth startup operations, People Operations / HR strategy, management consulting, or a Chief of Staff role.
  • Proven track record of managing complex, cross-functional projects with tight deliverables.
  • Deep familiarity with modern operational tooling (e.g., Notion, Slack, CRM architectures, and advanced spreadsheet modeling).
  • Experience or deep familiarity with the Stanford, Silicon Valley, or broader venture capital ecosystem is a significant plus.

Responsibilities

  • Operational Excellence & Project Management (Make the Ship Run Well)
  • Drive the OKR Process: Own the end-to-end quarterly and annual Goal Setting (OKR) cycles.
  • Manage to Deliverables: Keep the internal leadership and program teams accountable to deadlines and maintain dashboards.
  • Meeting & Workflow Architecture: Structure internal team meetings, operational syncs, and retrospectives.
  • Talent Strategy & Development (Incentive Design)
  • Incentive & Performance Design: Design, implement, and iterate on internal incentive programs and talent development frameworks.
  • Team & Resource Assignment: Continuously evaluate team bandwidth, skill sets, and project loads.
  • Culture & Retention: Develop initiatives that foster learning, clarity, and retention.
  • Recruiting Funnels & Pipeline Management
  • Sourcing & Selection Systems: Design structured interview loops and assessments.

Skills

Highly organized
Execution mindset
Systems thinking
Adaptable

Tools

Notion
Slack
CRM architectures
Advanced spreadsheet modelling

Job description

StartX is seeking a Chief of Staff for Operations & Talent to act as a junior COO, ensuring the internal ship runs flawlessly. You will sit at the intersection of team execution, organizational structure, and talent strategy—turning high-level vision into scannable, manageable, and highly successful deliverables.

This is a role for a master organizer who loves systems, thrives on keeping projects on track, and can design internal frameworks that motivate a high-performing team within a

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