Chief of Staff, AI Strategy & Operations

Capital One; San Francisco (CA); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One’s AI Foundations team is seeking a Chief of Staff to enable and drive operations and strategy across the organization, focusing on high-level strategic enablement and delivery. The role bridges deep-tech innovation with real-world impact, reporting to executives and shaping cross-functional initiatives in San Francisco.

The ideal candidate brings a strong track record in leadership, strategic planning, and storytelling with data, with experience in forming executive-ready materials

Qualifications

• Bachelor’s degree is required.
• At least 7 years of experience in project management, process management, or program management.
• Experience building executive-ready presentations and storytelling with data.
• Proven track record in stakeholder management and problem solving.

Responsibilities

• Serve as a Trusted Executive Partner across the enterprise.
• Proactively solve complex problems by prioritizing and mapping roadmaps.
• Influence matrixed teams to drive organizational growth.
• Navigate complex, sensitive assignments with little direction.
• Lead the development and implementation of strategic programs and labor strategies.
• Ensure operational excellence and financial efficiency through scalable processes.
• Champion associate engagement and culture in a growing AI-focused team.

Skills

Stakeholder management

Problem solving

Critical thinking

Data storytelling

Executive presentation

Education

Bachelor’s degree

Job description

Capital One’s AI Foundations team is seeking a Chief of Staff to enable and drive operations and strategy across the organization, focusing on high-level strategic enablement and delivery. The role bridges deep-tech innovation with real-world impact, reporting to executives and shaping cross-functional initiatives in San Francisco.

The ideal candidate brings a strong track record in leadership, strategic planning, and storytelling with data, with experience in forming executive-ready materials