Chief of Staff

Passage Health; New York (NY); On-site; USD 180,000 - 250,000; Full time

Benefits offered by this job

Competitive salary & equity

Healthcare, dental, and vision

Job summary

Passage Health is seeking a Chief of Staff to serve as the CEO's right hand in scaling an early-stage startup. You will own key partnerships, coordinate across functional leads to keep the business moving in sync, and stand up new functions and projects where gaps exist.

This high-ownership role offers broad decision-making impact as the company grows. You will build scalable processes, manage major partnerships, lead cross-functional projects end to end, and support the CEO on board materials,

Qualifications

• 5+ years in management consulting, investment banking, business operations, high-growth startups, or similar relevant experience.
• Ownership mindset: take initiative in ambiguous settings, drive progress independently.
• Excellent communication: outstanding written and verbal skills to convey complex ideas clearly.
• Project management: exceptional organizational skills to juggle multiple projects in a fast-paced environment.
• Judgment and integrity: strong decision-making with focus on long-term success.

Responsibilities

• Build and scale processes: lead scalable processes, systems, and tooling across the business, such as go-to-market and customer functions.
• Own strategic partnerships: manage and grow key relationships across the autism care ecosystem, from evaluation through execution.
• Special projects lead: own and manage cross-functional, high-priority initiatives and business projects end to end.
• Support strategic finance: partner with the CEO on board materials, investor reporting, and fundraising strategy and execution.

Skills

Management consulting

Investment banking

Operations

High-growth startups

Ownership mindset

Excellent communication

Project management

Judgment & integrity

Job description

About the Company

Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. Autism diagnosis rates have surged over the past decade to 1 in 31 children, yet families still face waitlists of up to a year for care as providers—hampered by antiquated technology and manual workflows—struggle to meet surging demand.

We're building the platform that modernizes how autism care providers work—from clinical documentation to operations to billing—transforming how care is delivered and scaling access across a $460B market.

Over the past year, Passage has grown more than 3x, driven by strong customer demand and expanding partnerships across the autism care ecosystem. As we scale, we're focused on building durable foundations—the systems, processes, and decision-making needed to support long-term growth.

What You'll Be Doing

As Chief of Staff, you'll be the CEO's right hand in scaling an early-stage startup—helping steer the company's direction and priorities, and shaping where we go next. You'll own key partnerships, coordinate across functional leads to keep the business moving in sync, and stand up new functions and projects wherever there's a gap. This is an open-ended, high-ownership role with wide-ranging decision-making responsibility and a real chance to shape how Passage operates as it grows.

What Success Looks Like

• Build and scale processes: Lead and build scalable processes, systems, and tooling across the business, such as go-to-market and customer functions




• Own strategic partnerships: Manage and grow key relationships across the autism care ecosystem, from evaluation through execution




• Special projects lead: Own and manage cross-functional, high-priority initiatives and business projects end to end




• Support strategic finance: Partner with the CEO on board materials, investor reporting, and fundraising strategy and execution

What You'll Bring

• 5+ years in management consulting, investment banking, business operations, high-growth startups, or similar relevant experience




• Ownership mindset: You take initiative in ambiguous settings, work independently to drive progress, and are proactive and resourceful in identifying and solving problems




• Excellent communication: Outstanding written and verbal skills, with the ability to convey complex ideas clearly and effectively




• Project management: Exceptional organizational skills and the ability to juggle multiple projects and priorities in a fast-paced environment




• Judgment and integrity: Strong decision-making with a focus on integrity and long-term success

Why Passage Health?

• Outsized impact—as an early employee, your work will shape both the company and our users' experience.




• Meaningful work using your skills to help children with autism.




• A fast-paced environment full of substantive challenges.




• Competitive salary and equity.




• Healthcare, dental, and vision benefits.

Equal Opportunity Statement

Passage Health is an equal opportunity employer and welcomes applicants of every background and life experience, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.