Chief of Staff

Legal Management Group; Los Angeles (CA); Presencial; MXN 1 200 000 - 2 000 000; Tempo integral

Resumo da oferta

Farahi Law Firm seeks a Chief of Staff to work directly with the CEO, coordinating cross-functional initiatives and delivering concise, timely updates. The role focuses on execution, prioritization, and problem-solving to keep strategic programs moving in a fast-paced environment.

Ideal candidates bring strong English (C1) and fluent Spanish, 8+ years in relevant roles, and experience partnering with senior leaders.

Qualificações

• 8+ years in project or program management, business ops, or Chief of Staff.
• Hands-on data/workforce management experience: staffing, capacity, dashboards.
• 3+ years working with senior executives or owners.
• Proven cross-department project leadership without formal authority.

Responsabilidades

• Join key meetings with the CEO (virtual) and summarize outcomes within 24 hours.
• Track deadlines and commitments; flag conflicts and keep priorities visible.
• Review CEO's inbox at high level and route or delegate items.
• Review drafts to ensure alignment with CEO expectations.
• Lead strategic projects end-to-end: scope, timeline, owners, milestones.

Conhecimentos

Project management

Data analysis

Cross-functional

Executive communication

Formação académica

Bachelor's degree in Business or related field

Ferramentas

Excel

Google Sheets

Google Workspace

Descrição da oferta de emprego

Job Title: Chief of Staff to the CEO

Position Overview

Farahi Law Firm is looking for a Chief of Staff to work directly with our CEO, who is based in Los Angeles. You will keep the CEO and the firm's leaders organized around what matters most: summarizing key meetings, tracking deadlines and deliverables, reviewing work before it reaches the CEO, and using operational data to spot problems early. You will lead cross-department projects and keep initiatives moving when the CEO is unavailable. This is a strategic execution role, not an administrative one.

Key Responsibilities

CEO partnership and follow-through

• Join key meetings with the CEO (virtual) and summarize insights, decisions, action items, and owners within 24 hours.
• Track the CEO's deadlines and commitments, flag conflicts early, and keep him organized on what's due.
• Review the CEO's inbox at a high level to identify priorities, decisions, and follow-ups, and handle or delegate them.
• Review first drafts from other teams before they reach the CEO to make sure they meet his expectations.
• Keep priority initiatives moving when the CEO is unavailable, within agreed decision limits.

Cross-functional coordination

• Track deliverables owed by department leaders and follow up until they are complete.
• Work with department heads to keep teams aligned on priorities and deadlines.
• Identify bottlenecks, dependencies, and risks across departments, and resolve or escalates them.

Data and workforce insight

• Use operational and workforce management data (staffing, capacity, productivity) to identify problems and support decisions.
• Turn data into short, clear updates for the CEO.

Strategic projects and problem solving

• Lead strategic projects from start to finish: scope, timeline, owners, milestones, and deliverables.
• Take high-level problems from the CEO, gather information, propose practical solutions, and follow through until resolved.

Requirements & Qualifications

Required

• ~8+ years of experience in project or program management, business operations, workforce management, management consulting, or a Chief of Staff role.
• ~ Hands-on experience with data and workforce management: staffing and capacity planning, productivity metrics, and dashboards.
• ~3+ years working directly with senior executives or business owners.
• ~ Proven track record leading cross-department projects without direct authority over the people involved.
• ~ Advanced English (C1 or higher, written and spoken) and fluent Spanish.
• ~ Strong written communication: able to turn complex situations into clear, short updates, and to give clear feedback on others' work.
• ~ Available to work hours that overlap with Pacific Time.
• ~ Proficiency with project management tools, Excel or Google Sheets, and Google Workspace or Microsoft 365.
• ~ Bachelor's degree in Business, Industrial Engineering, or a related field, or equivalent experience.
• ~ High discretion with confidential business, client, and case information. A confidentiality agreement is required.

Preferred

• Previous Chief of Staff or management consulting experience.
• Workforce management experience in a contact center, BPO, or high-volume service operation.
• Experience in a professional services firm or a fast-growing company.
• Experience working with US-based leadership.

Core Competencies

• Execution and follow-through
• Influence without authority
• Data-driven problem solving
• Executive communication
• Quality judgment (knowing when work is ready for the CEO)
• Discretion