Chief Maintenance Engineer

Fairfield Inn and Suites; Chicago (IL); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking hospitality company as an Engineering Manager, where you'll lead the maintenance and repair of hotel systems, ensuring a safe and welcoming environment for guests. In this pivotal role, you will supervise a dedicated team, implement preventive maintenance programs, and troubleshoot various mechanical and electrical systems. Your expertise in HVAC, plumbing, and electrical work will be essential in maintaining the hotel's high standards and guest satisfaction. This is an exciting opportunity to contribute to a company that values exceptional customer service and innovative practices, creating extraordinary experiences for all who visit.

Qualifications

• 5+ years of engineering management experience in a large, upscale hotel.
• Strong technical skills in HVAC, electrical, mechanical, and plumbing systems.

Responsibilities

• Supervise preventive maintenance and repairs of hotel systems and equipment.
• Troubleshoot and repair HVAC, plumbing, and electrical malfunctions.
• Maintain building exterior and curb appeal, ensuring compliance with standards.

Skills

HVAC

Electrical Systems

Mechanical Systems

Plumbing

Carpentry

Painting

Guest Room Lighting Automation

Familiarity with TV set top boxes

Door Lock Systems

Education

5+ years of Engineering management experience

Advanced working knowledge of hotel maintenance

Tools

Chillers

Cooling Towers

Control Systems

Refrigeration

Job description

Hospitality / Hotel/Resort / Engineering/Maintenance/Grounds

Summary

Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all SMASHOTELs standards and local, state and national codes and regulations to protect assets, guests and associates. Responsible for the preventative maintenance and repair of the hotels mechanical electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFE, grounds, etc. as defined by our brand standards.

Duties and Responsibilities

• Represent the hotel in a positive manner.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Troubleshoot and repair malfunctions in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
• Perform preventative maintenance assignments on a scheduled basis.
• Respond in a courteous manner to all guest questions, complaints, and or requests to ensure strong guest satisfaction.
• Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
• Maintain the building exterior and curb appeal (e.g., snow removal, lawn care, painting, and gardening).
• Maintain franchise standards and follow-up on inspection deficiencies.
• Coordinate compliance of service contracts.
• Implements and maintains preventative maintenance program.
• Actively participate in Safety Plan and energy improvements.
• Communicate both verbally and in writing to provide clear direction to staff.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

QUALIFICATIONS:

• Communicate in the primary language of the hotel.
• Dress professionally at all times and be well groomed.
• At least 5 years of previous Engineering management experience in large, upscale, full-service hotel. Must have advanced working knowledge of all aspects of hotel maintenance.
• Strong technical skills in HVAC, electrical, mechanical, plumbing, carpentry, painting, restaurant equipment, etc.
• Familiar with chillers, cooling towers, chemical treatments, pneumatics, control systems, water systems, boilers, refrigeration, compressors, etc.
• Experience is these or similar technology is preferred: Guest Room Lighting Automation (Inncom), Guest Room Network Phones, Familiarly with TV set top boxes (Enseo, Connected Room), Basic AV familiarity such as HDMI Plug in and test connection, Familiarity with door lock systems. (Saflok experience highly preferred)

About the Company

A uniquely different hospitality company, SMASHotels relentlessly pursues the finest talent, trends, and ambiances to create extraordinary experiences. A deep passion for exceptional customer service creates engagement and loyalty. Innovative programming and perpetual development keep us fresh and relevant.

SMASHotels embraces emergent technology to drive cost control, flawless operations, marketing, customer relationship management, entertainment and online and in person engagement.

Our track record has shown that by raising the bar through a focused commitment both financially and experientially, we achieve success, and our return on investment is substantially higher than industry standards.